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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Cheral Teo
Ms Cheral Teo Verified Purchase
5.0 / 5

Good Value Lunch Tingkat

Food portion was quite generous, and there were quite a bit of variety for the meat item. Food tasted not bad too. My mum loved it! Service could be a tad bit better as they missed out my tingkat delivery on two occasions. Overall still good value!
Mdm Kim
Mdm Kim Verified Purchase
4.0 / 5

Room for improvement

With Hewtop more than half a yr, recent renewal food taste different. Within a wk, notice taste of food the same just change of ingredients. No more fry stuff like onion ring, popiah, Ngoh Hsiang and used to best dish samosa.
Lunch Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Mr Jimmy Cheang
Mr Jimmy Cheang Verified Purchase
3.0 / 5

What’s the difference between this and Kim’s Catering?

I ordered this place as my last trial. The week before I actually tried Kim’s Catering and when this delivery came, the biggest question I had when the food was delivered was “Isn’t this Kim’s Catering?”? The menu was the same, packaging was the same, delivery person was the same, I couldn’t really tell the difference. As for the food, it was exactly similar to my review about Kim’s Catering. Majority of the dishes had sauce to it and were quite salty. The packaging wasn’t sealed well every single time and sauces just spilt out and into the plastic bag. I ordered for 4pax but somehow it always seemed like only 1 pax ate the food because it was simply not nice. Foodline might want to check with the 2 companies to ensure they aren’t actually using the same Shared Kitchen and staff to prepare food for their brand and call it something different. Definitely disappointing and won’t be ordering Tingkat anymore.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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