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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

J
Ms Joyce Verified Purchase
4.0 / 5

Food quality and variety not as good compared to past.

The quality of food has decreased. The delivery service for the first time in a long while is unpredictable. Suddenly the driver is on medical leave with no prior notification. I was advised to skip a week. The replacement driver took 1 to 2 hrs to come after i called up about the meal.
Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)
Ms Kimmi Tan
Ms Kimmi Tan Verified Purchase
5.0 / 5

Decent Food, Timely Delivery, but Pricing and Variety Differ

The daily tingkat caterer provided decent food, and delivery was always on time, which was great. The variety of dishes offered was fairly good, but there’s room for improvement to make the meals more diverse and exciting. I believe it is sharing the same tingkat catering as Kim's Catering, but for some reason, the prices are somewhat different, and I’m not sure why. Overall, it's a reliable service, though it could benefit from a bit more creativity in the menu and clearer pricing.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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