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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr KC Tan
Mr KC Tan Verified Purchase
5.0 / 5

A twist of good taste to a old dish!

It is not a surprise to us that Hewtop has made its reputation and yet continues to impress with their tinkgkat menu.
Frankly, the dishes looks plain and simple, but I must highlight this particular dish - Champagne Pork Ribs.
I must give it to them for having this, as not only it is original in its own form, the unique taste and texture makes the pork ribs irresistible from the start.
Another dish worth mentioning will the delicious steam egg.
The smooth texture and deep nostalgic taste plus, adding a “retro” presentation – It is serves as a great dish (tasty yet simple) after a hard day’s work!
Definitely thumbs up!!
Mr Leon Chok
Mr Leon Chok Verified Purchase
3.0 / 5

ALWAYS LATE!

Order always come later than the label consume time. Label consumption time is 9.30am to 1.30pm but order reach me 1.30pm at earliest and 2pm+ latest all the time. Soup turn bad on certain days upon arrival.

After feed back to merchant several times, no changes made but keep saying is driver's problem or because got new customer. No offers made to rectify issue.

i understand that i may be the last on the delivery list for 1 of the driver, but management has to make sure not to overload a driver so as to ensure even the last person receive the food in time.

Food are pretty pathetic some times. There was once i received 2 hard boil eggs, 2 bean curd, 3 pcs of meat.

Will never order from them again.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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