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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (7,604)

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7,197 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

DS
Mr Damon Seow Verified Purchase
5.0 / 5

Food taste was quite good, portions are ok..

Food taste is not bad, ups n downs which is expected, overall decent. Not too salty or spicy, and good variety of vegetables. Portion is just about ok for 2 pax, but if you (or your family) have a big appetite, might have to order 1 more pax worth instead. Delivery reaches usually about 4 plus 5pm which is ok.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Ms Winnie Choo
Ms Winnie Choo Verified Purchase
5.0 / 5

Food portion big, worth the money. Service to be improved.

The food portion is big, enough for 3 pax, worth the money. The food tasted nice although not wow-ing. Customer service is friendly though I called a few times to get through the line. I have paid for the food via foodline but they sent me SMS template for the fund transfer again which made me confused and paid a second time. :/

I hope they remember to refund me.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 5th Nov, 1:00PM
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