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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,197 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Earlene Tan
Ms Earlene Tan Verified Purchase
5.0 / 5

Saviour of meals in pandemic times.

The food was good and delicious, packed nicely.
Delivery was fast and prompt and the delivery guy was friendly too even though they can be very busy this covid period.
Service of Hewtop is good, they will call you to confirm and payment is easy. Remember to put a hook or chair outside so they can ring your door bell, leave the food, and go deliver for others so they can have their meals on time also.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Mr Mdm Tee
Mr Mdm Tee Verified Purchase
4.0 / 5

Value for money but sometimes food will spoil.

First day, the veg had spoilt. Fed back and replied with apology and will send extra dish for next day. Day 2, no extra dish but food was good. Fed back why not extra dish or portion and replied sorry will add next day. Day 3 came with extra dish, but soup turned sour and spoilt. Fed back but no replies this time. I didn't bother to chase up for any apology/compensation. Will not reorder again.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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