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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Foo See Thim
Mr Foo See Thim Verified Purchase
3.0 / 5

Ms. VC TAN is very friendly, efficient service, listen to feedbck and accommodating. Great service from her. I keep it up VC.. Her the other collegue VIVIAN was not good in listening to feedback. Neve

Ms. VC TAN is very friendly, efficient service, listen to feedbck and accommodating. Great service from her. I keep it up VC.. Her the other collegue VIVIAN was not good in listening to feedback. Never return call. Food delivery is on time. Meals are acceptable. Need to improve on quality..cheap stuff at times. Tingkat containers need to sanitize. Delivery person is very friendly. Food has less oil and no MSG. Food need to be warmer. Rice is not so good as it is deliver cold and not good for health. Food warmer enclosure quality need to better to keep food warm. Need to provide cut chillies for better flavor. Thank you and best regards.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 30th Oct, 4:00PM
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