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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

DS
Mr Damon Seow Verified Purchase
5.0 / 5

Food taste was quite good, portions are ok..

Food taste is not bad, ups n downs which is expected, overall decent. Not too salty or spicy, and good variety of vegetables. Portion is just about ok for 2 pax, but if you (or your family) have a big appetite, might have to order 1 more pax worth instead. Delivery reaches usually about 4 plus 5pm which is ok.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Ms Winnie Choo
Ms Winnie Choo Verified Purchase
5.0 / 5

Food portion big, worth the money. Service to be improved.

The food portion is big, enough for 3 pax, worth the money. The food tasted nice although not wow-ing. Customer service is friendly though I called a few times to get through the line. I have paid for the food via foodline but they sent me SMS template for the fund transfer again which made me confused and paid a second time. :/

I hope they remember to refund me.
L
Mr Lee Chin Heng Verified Purchase
3.0 / 5

They left my food delivery on the floor.

I have sent many messages to the person in charge to their whatapps not to leave the food deliveries on the floor, especially during this covid period. But they just won't listen.

Also, most of the time, the meat items got a weird smell or taste. It was a horrible first time experience with them. First and Last with them.
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Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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for 4 pax
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