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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Shook Huay Gay
Ms Shook Huay Gay Verified Purchase
4.0 / 5

Decent home cooked food

Portion is generous on the whole. Delivery on time. Flexible to skipping meal and response is swift. Just that I ordered 4 dishes, 1 dish is always ready bought deep fried food. The caterer likes to give deep fried spring roll and samosa.
Been with this caterer for years
JC
Mr Jordan Chong Verified Purchase
5.0 / 5

Soup leaking event and timeliness are improving...

Getting better in term of delivery. Only leaked half soup at one time. The soup only turned sour after 730pm (2 times). Hope everything is getting better. Delivery timing is also getting more consistent now before 6pm (as opposed to a few times 650pm).

The relief driver is better as he did buy us a soup from nearby kopitiam after it leaked. The current driver is different but seems better by not throwing the soup on our stool outside the door.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 80 pax for delivery on 31st Oct, 7:30PM
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