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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,197 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Rowena
Ms Rowena Verified Purchase
4.0 / 5

Not bad tingkat

We ordered for many months with the caterer and is bored as menu is repeated. Receipes seems different from previously and is not as tasty as before. But still recommend for others to try to decide for yourself. Overall still value for money. Feedback that tingkat containers are hard to close and needs replacing.
Ms Jia Xin
Ms Jia Xin Verified Purchase
4.0 / 5

How I felt about the caterer after 20 days

All the dishes taste almost similar unless it is dried food. Initially the vegetable have some chemical taste but the follow up from the team was very fast, next day the taste is gone. However some of the vegetables, especially cai xin, were hard to chew. The meat dishes were also very hard to chew especially the braised meat and the duck dishes. On some days the dishes were not fantastic but on other days they are quite ok. Overall the price is quite ok.
Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes) Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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