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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Viven
Ms Viven Verified Purchase
5.0 / 5

Lunch Tingkat

Repeated order as difficult to get lunch order tingkat. Price increase in Mar24 but still reasonable for the moment.
No complains on food and caterer is responsible to inform when delivery van breakdown 1 day and cannot deliver. They offered to make up 1 day.
Mr Eric Foo
Mr Eric Foo Verified Purchase
1.0 / 5

My last time with Hewtop

Out of the 5 tingkat companies my family and i have tried the past years, this is really the worst we have encountered (used to had their tingkat few years ago but this time round really surprised with the quality). Food came with spillage almost every alternate days, dishes are unpleasant in look and taste (meat/fish/veggies/eggs don't taste like how it should be), really struggling to finish up the dishes over the past 20 days.
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Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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for 2 pax
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