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Hewtop Catering Pte Ltd review

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Hewtop Catering Pte Ltd review

Excellent 4.4/5 Last 6 months
9,813 reviews in total
Most favourite dish: Soup

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
Latest Promotions & Menus
5.0 /5
(Verified Purchase)
Reviewed on 22nd Sep 2020
More:
Food
Service
Value
Reviewed on 22nd Sep 2020 Verified Purchase
The caterer provided a hardcopy menu which is pretty good as we will know what to expect everyday. Food portion and taste wise okay. I would say above average.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 18th Sep 2020
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Food
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Value
Reviewed on 18th Sep 2020 Verified Purchase
Delivery is on time and wide variety of food choice. Both quality and quantity of the food are good!
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 7th Oct 2020
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Value
Reviewed on 7th Oct 2020 Verified Purchase
This is my 3rd cycle with Hewtop Catering ever since circuit breaker.
we look forward to the daily soup.
Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
4.0 /5
(Verified Purchase)
Reviewed on 14th Oct 2020
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Food
Service
Value
Reviewed on 14th Oct 2020 Verified Purchase
Generous portion, taste okay, after 40 days sick of it as food is quite repeated, need to find other caterer.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Cereal fish fillet
First time ordering from merchant: No
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 15th Sep 2020
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Value
Reviewed on 15th Sep 2020 Verified Purchase
Food was delivered warm. Portion was good. The dishes were not too salty which was a healthier meal.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
3.0 /5
(Verified Purchase)
Reviewed on 12th Oct 2020
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Food
Service
Value
Reviewed on 12th Oct 2020 Verified Purchase
The delivered food was only average and I do not think I will reorder from this caterer again in the future.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
3.0 /5
(Verified Purchase)
Reviewed on 6th Oct 2020
More:
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Service
Value
  • dinner for the elderies at home
  • Sims Drive
  • 8th Sep 2020
  • 3 Pax
Reviewed on 6th Oct 2020 Verified Purchase
I ordered the food for my parents and grandma. Ordered 4 dishes instead of 3+1. Some +1 dishes includes ikan bilis. Overall, they didn't enjoy the dishes.
Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 16th Sep 2020
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Value
Reviewed on 16th Sep 2020 Verified Purchase
Not very nice, only one meat in one meal but also not that nice, rice also not nice, overall not recommend
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 7th Oct 2020
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Service
Value
Reviewed on 7th Oct 2020 Verified Purchase
Good................................................................................................
Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
2.0 /5
(Verified Purchase)
Reviewed on 12th Sep 2020
More:
Food
Service
Value
  • Daily lunch for family
  • Bedok Reservoir Road
  • 7th Sep 2020
  • 3 Pax
Reviewed on 12th Sep 2020 Verified Purchase
1. Food is worse than hospital food. Rice is of inferior quality.
2. The food is delivered before 930am (it's lunch, not breakfast) with the advice of consumption between 930am-130pm. Asked Hewtop why the delivery is at 920am instead of after ... More 930am, they claimed the food is cooked by 900am. So rightfully, they have contravene NEA guidelines of consumption within 4hrs of cooking.
3. On one day, we didn't received any food. I called to ask and Hewtop insisted that the food has been delivered and asked me to check if the food has been left at my door (it hasn't). I went out to pack food instead and when I returned, the delivery personnel was at my door claiming that he had delivered the food before 930am and offered to pay for my packed food. That was a blatant lie as he probably had delivered to the wrong household. Reason being that my mum arrived at my house at 930am and I have honest neighbors whom we know for years.
4. And after complaining of being served breakfast (delivery before 930am) instead of lunch, there was a day that the delivery was made at 1230pm (3.5hrs after the food is cooked by 9am), and the delivery was short of a packet of rice. He claimed that he need to go back to his vehicle to retrieve another packet of rice but we could see him going over to the opposite coffee shop to buy a packet of rice (which is of much better and different quality).
5. Service staff isn't apologetic on any of such service lapses.
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No

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