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Hewtop Catering Pte Ltd review

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Tingkat
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Hewtop Catering Pte Ltd review

Excellent 4.4/5 Last 6 months
9,623 reviews in total
Most favourite dish: Soup

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 14th Aug 2020
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Food
Service
Value
Reviewed on 14th Aug 2020 Verified Purchase
Has been ordering from Hewtop catering for some time now. Food and service has improved from previously.
Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 30th Jun 2020
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Value
Reviewed on 30th Jun 2020 Verified Purchase
The dishes taste nice in general but the rice given doesn't. My mum say maybe it's lao mi HAHA. Some dishes repeated during the 5 day trial too.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 3rd Jul 2020
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Reviewed on 3rd Jul 2020 Verified Purchase
The portions of the food was generally alright but was not pleased with some of the dishes. They served fried pork and chicken meat as 2 separate dishes but used the same sauce for both and the potato and sausage was disappointing.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Steamed prawns
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 27th Jun 2020
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Value
Reviewed on 27th Jun 2020 Verified Purchase
Ordered for 3 pax and my picky eater kids actually asked for more servings.

Portions are huge. But soup taste is subjective.
Had proceed to order for 20 days, hope level of quailty matches this trial package.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes
2.0 /5
(Verified Purchase)
Reviewed on 1st Jul 2020
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Value
Reviewed on 1st Jul 2020 Verified Purchase
DELIVERY:
Bad experience with their delivery - food comes very late CONSISTENTLY. Earliest ever was 6.45pm, latest ever was 8pm.

SERVICE:
On the 3rd day of our 5 day meal package, the meal came at 8pm, we tried to reach the tingkat company via ... More phone and WhatsApp since 7.30pm but to no avail. Hewtop left us hanging as to whether our dinner will even arrive. When the driver finally came to deliver our food (who turned out to be a different person from the first 2 days), he told us he wasn't informed of our address being added to his delivery list and thus he was late.

When we wrote in to Hewtop for an explanation, they told us the driver was late because the delivery car broke down.

Hewtop probably has some back end logistics issues which they need to deal with, and us consumers shouldn't have to bear the consequences of their lapses.

FOOD SAFETY:
As a result of their consistent late deliveries, the dinner we ordered were often EXPIRED by the time we receive them. The time stamp on our dinner states 'To be consumed by: 6.30pm' which is a serious joke to us as we have paid to eat expired food.

We will not order from Hewtop again due to their serious lapses above and we don't recommend them to anyone.
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No
3.0 /5
(Verified Purchase)
Reviewed on 10th Jul 2020
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Value
Reviewed on 10th Jul 2020 Verified Purchase
Ordered to try out. Price is cheap, that's why the dishes provided are normal. The taste of the dishes were repeatedly the same. Not much accompaniments in their dishes. Delivery is too early, reaching around 3.45pm for dinner serving.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Nothing
First time ordering from merchant: Yes
Will recommend this merchant: No
5.0 /5
(Verified Purchase)
Reviewed on 18th Jul 2020
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Value
Reviewed on 18th Jul 2020 Verified Purchase
The delivery service is good, but expectation for the dish was disappointed as cabbage not fully cooked and the replacement for no soup dish is everywhere can eat it.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 2nd Jul 2020
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Reviewed on 2nd Jul 2020 Verified Purchase
This is my repeat order. I hope their improved the veggie freshness. Because is turn to sourly when we consume for dinner. Already feedback to the caterer and they acknowledge and will feedback to the kitchen.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: No
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 29th Jun 2020
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Reviewed on 29th Jun 2020 Verified Purchase
The food was good and have ordered 5 pax which is good enough for 6 pax (3 adults and 3 kids). surprising the food come with prawn and hardly any caterer do have prawn as a whole. will recommend them as value for money and nice food for picker ... More kids eater at home.
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Yes

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