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Hewtop Catering Pte Ltd review

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Tingkat
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Hewtop Catering Pte Ltd review

Excellent 4.5/5 Last 6 months
9,768 reviews in total
Most favourite dish: Soup

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 14th Apr 2020
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Food
Service
Value
Reviewed on 14th Apr 2020 Verified Purchase
Overall food was ok. Just that the egg on the first day is too salty.

Delivery person hang on the gate but the contents were dripping and it made a mess on the floor for first and second day.

Review was made on second day.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Veg and soup
First time ordering from merchant: Yes
Will recommend this merchant: No
3.0 /5
(Verified Purchase)
Reviewed on 19th Apr 2020
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Value
Reviewed on 19th Apr 2020 Verified Purchase
Ordered 5 days trial. Each day there is 1 vege, 1 meat (decent), while the last 2 dishes tend to be very poor (UNHEALTHY) attempt at passing off easy snacks into dishes. These are not even food the typical economical rice shops will offer, as no one ... More will buy them!
VERY DISAPPOINTING! Will not be ordering again!!
Show less
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: none
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 13th Apr 2020
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Food
Service
Value
Reviewed on 13th Apr 2020 Verified Purchase
Food is a bit salty. Customer service can be improved further by being more organised e.g. confirming with customers of their order at least 3 working days before the order start date.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 15th May 2020
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Service
Value
  • Home meals
  • B Bukit Batok East Avenue 6
  • 13th Apr 2020
  • 2 Pax
Reviewed on 15th May 2020 Verified Purchase
Service is good. Staff attended to my numerous questions and is willingly to accommodate changes on the possible situations i may encounter should i need to make changes. The taste of food, on the other hand, needs to improve.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
4.0 /5
(Verified Purchase)
Reviewed on 14th Apr 2020
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Food
Service
Value
Reviewed on 14th Apr 2020 Verified Purchase
Food was delivered at 11am. When it arrived, is just slightly luke warm, definitely have to warm up. Food and soup wise taste abit bland. Services could be better for the responses when confirming order and sending bank details for payment.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Not too sure
5.0 /5
(Verified Purchase)
Reviewed on 20th Apr 2020
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Food
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Value
Reviewed on 20th Apr 2020 Verified Purchase
Food is OK, good value for money. Delivery to Admiralty area is very late, on average its after 1pm. There was once the delivery reached way past 1.30pm (around 2pm), and customer service line could not be reached to check delivery status.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
4.0 /5
(Verified Purchase)
Reviewed on 21st Apr 2020
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Service
Value
Reviewed on 21st Apr 2020 Verified Purchase
The vegetables for first day was horrible. There was lots of sand and the roots of the vegetables with sand was served in the boxes. The Tau Kee dish with Black Fungus also tasted sandy. Food from second day onwards tasted much better. I would also ... More like to comment on the service quality of this caterer. They are not responsive to my text messages. I had to chase them for their bank details to make payment to them. On the fifth day, my food was not delivered and I called and texted them for close to 2 hours then got a response from them. They claimed that driver has delivered the food, but I been checking my door every 10-15 mins and didnt see the food delivered. They compensated by extending the trial by 1 day.
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Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: Chicken Drumlet
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 21st Apr 2020
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Service
Value
  • Daily meals for old parents.
  • Serangoon North
  • 13th Apr 2020
  • 2 Pax
Reviewed on 21st Apr 2020 Verified Purchase
First day, the veg had spoilt. Fed back and replied with apology and will send extra dish for next day. Day 2, no extra dish but food was good. Fed back why not extra dish or portion and replied sorry will add next day. Day 3 came with extra dish, ... More but soup turned sour and spoilt. Fed back but no replies this time. I didn't bother to chase up for any apology/compensation. Will not reorder again.
Show less
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: No
4.0 /5
(Verified Purchase)
Reviewed on 27th Apr 2020
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Food
Service
Value
Reviewed on 27th Apr 2020 Verified Purchase
Food is good & portion quite large, but the soup can be better. Overall is ok but the delivery time too early.
Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes)
First time ordering from merchant: Yes
Will recommend this merchant: Probably
3.0 /5
(Verified Purchase)
Reviewed on 21st May 2020
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Food
Service
Value
Reviewed on 21st May 2020 Verified Purchase
Poor service poor food in overall poor experience with them.
got my order wrong. no seafood become gt seafood. no ginger become gt ginger :(
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Favourite dish: last day meal
First time ordering from merchant: Yes
Will recommend this merchant: No

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