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Hewtop Catering Pte Ltd

4.3 / 5 (7,611 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4153)

Reviews (7,611)

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7,611 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

CO
Mr Chris Ooi Verified Purchase
4.0 / 5

Not recommended, below average taste, late delivery.

The dinner was always delivered late 6pm+ and the soup was always spoiled. I request changed to 4 dishes set but somehow some of foods like toufu also spoiled.

overall taste so so only, and with spoiled foods, i do not recommend it especially if you staying at last area CCK.
Mdm Ng Yan Nee
Mdm Ng Yan Nee Verified Purchase
4.0 / 5

Varied menu, responsive to customers and seek to improve

We stayed with this caterer as they're sincere in providng food that is varied with home-cooked flavour. Overall our family is satisfied with most of the items on the menu.
The staff are responsive to feedback too.
Through the company's whatsapp, they do reply to my messages of feedback and queries as soon as they can. Recently, the caterer have changed the covers for the soups: from sealant type (like the ones bubble tea uses) to proper covers (like the covers food courts used to da bao soupy food). This is a wise and best improvement that Hewtop had made. Due to this improvement, the soups are always delivered fresh, no more sour soups, no spills and mess compared to when they just seal the top of the containers. Greatly appreciate this improvement to best serve your tingkat customers.

Delivery Feedback

Based on 7,139 customer responses.

  • On time or up to 30 min early: 5,729 (80.2%)
  • More than 30 min early: 1,228 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,581
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,228
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 50 pax for delivery on 21st Nov, 12:30PM
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