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Hewtop Catering Pte Ltd

4.3 / 5 (7,611 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4153)

Reviews (7,611)

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7,611 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Jennifer Lin
Ms Jennifer Lin Verified Purchase
5.0 / 5

Food is ok and healthy. Delivery is not punctual.

Food is ok except the black bean salted fish was smelly. It smells like urine so we dare not eat it. Other than this dish, all other dishes were yummy and more importantly, not so salty and not so oily so it is healthy.

Only problem we had was the food delivery is not punctual and we can’t wait for the food when the time has past because we had to rush to work. Probably better suited for HDB residents coz food can hang outside their doors. Not so friendly to condo because access to our unit requires one of us to be around.
Ms Carol
Ms Carol Verified Purchase
5.0 / 5

Tingkat is convenient to us especially for working parents..

Their customer service is good and responsive. They are flexible and able to change one dish as we don't eat. Some dishes are abit salty. Some dishes are delicious. We always look forward to the next day dishes. Food are well packed. Price is affordable as a normal dishes.
Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,139 customer responses.

  • On time or up to 30 min early: 5,729 (80.2%)
  • More than 30 min early: 1,228 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,581
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,228
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 23rd Nov, 5:00PM
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