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Hewtop Catering Pte Ltd

4.3 / 5 (7,609 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4151)

Reviews (7,609)

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7,609 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

VT
VERONICA TAN Verified Purchase
1.0 / 5

Horrible food, don't order.

We tried dinner tingkat from 4 caterers and Hewtop is the worst. Their soups taste the same (a bit sweet) no matter what ingredients, as if they use the same soup stock to cook. They also tend to use same ingredients for different dishes on the same day, e.g. bell peppers in both the vegetable and meat dishes; chicken drumlets in both the meat and soup dishes. So you feel like you're eating the same thing cooked differently that's all. One of the ordering option they offered was "no seafood"; we chose that but first night they gave a fish dish. I asked why still have fish and the reply was "Fish not consider no seafood", shocking logic. So I whatsapp them "no fish" and they replied ok. But second night they delivered a fried fish dish. I asked them what happened and they just said sorry without offering to make up for the mistake. 3rd night no fish but they replaced it with celery fried with a bit of minced meat, so we had 2 vegetables and 1 meat that night. Last night the fried chicken with beancurd had gelatinous chunks in it, as if they had cooked far in advance, froze the food, then heat up before delivery. Terrible taste.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Lee Keng Wong
Lee Keng Wong Verified Purchase
5.0 / 5

4 Dishes for 10 days

Ordering a few times but not really up to expectations, was given pork trotters few times and full of fats.. not really a fan of that, ended got to buy extra dishes from mixed vegetable stall.. won't be continuing order for this, food taste not bad.. timing was quite early

Delivery Feedback

Based on 7,137 customer responses.

  • On time or up to 30 min early: 5,728 (80.3%)
  • More than 30 min early: 1,227 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,580
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,227
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 90 pax for delivery on 22nd Nov, 8:00AM
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