Hewtop Catering Pte Ltd

Have been with Hewtop for around a year but recent few months the food and service has been getting bad to worst despite complaining to their customer service and boss.
Will try out other caterer in the meantime.

e.g.
Fish has been tasteless for few occasion and the service staff reply is "Will feedback to kitchen but the same thing will happen again.

Whatsapp reply has been getting slower and slower whenever issue occurs.
Standard reply, " will feedback to kitchen" for all sorts of issue.

Mother in law loves their food and even make friends with the admin what more do i need to say? good

Appreciate Caterer to inform us on Non delivey for whatever reasons so that we can arrange for our own meal replacement. Sodium can be reduced in cooking for healthier choice.

Maybe can consider having more single item options like hokkien mee, hor fun, chicken rice etc. Overall the dishes are acceptable.

Delivery service is bad. Certain days have delivery, certain days no. Last minute notice when they do not has driver to send the food. Very disappointed.

Food always up to standard, price reasonable too. Have been with them for more than 1 year plus, will still continue to order from them

The portion are good for 3 people. The dishes variety is ok. Sometimes is not “appetising” - like the one with steamed white fish. Has some fishy smell. But other dishes are ok

My family and I are repeat customers of Hewtop's tingkat dinner service -- We really like their food!

Seems like there is change in cook. Food taste OK. Edible. Delivery prompt. Customer service accommodating to customer need

Long time repeat customer of Hewtop since they have a decent variety of dishes with reasonable portions.