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Hi Mr Andy ,
Thank you for your review. Our kitchen follows a strict SOP for all our portioning all these while and your review came to us as a shock despite the photos showing food prepared for 20pax or so.
Ensuring our customers receive satisfying portions is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. We appreciate your feedback and take it seriously. We'll thoroughly review our portioning processes to ensure they align with our standard operating procedures and strive to deliver a better experience for you and all our customers in the future. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. Your satisfaction is our priority.
A
Hi Mr Andy ,
Thank you for your review. Our kitchen follows a strict SOP for all our portioning all these while and your review came to us as a shock despite the photos showing food prepared for 20pax or so.
Ensuring our customers receive satisfying portions is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. We appreciate your feedback and take it seriously. We'll thoroughly review our portioning processes to ensure they align with our standard operating procedures and strive to deliver a better experience for you and all our customers in the future. If there's anything else we can do to make it right, please don't hesitate to reach out to us directly. Your satisfaction is our priority.
RR
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