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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.4 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

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424 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Selene Liu
Selene Liu Verified Purchase
5.0 / 5

Good variety on the menu.

Usually don't refer to the menu as my family and I enjoy the variety that we get each day. We look forward to newer menus as we've been renewing our tingkat delivery with HHH for many months. :)
Hock Hoe Heng Catering responded17th Jan 2022 04:07 PM

Hi Ms Selene Liu,

Appreciate the awesome review given. We are pleased to know that you and your family enjoyed the food delivered to you. We promised to do our best to keep up to the standards.

Thank you.

Mr Dennis Cheok
Mr Dennis Cheok Verified Purchase
4.0 / 5

Good food at affordable prices

The food is not bad and the service is good as well. They give soup portion according to the number of pax.
Hock Hoe Heng Catering responded22nd Jan 2022 02:19 AM

Hi Mr Dennis Cheok! Thank you for the feedback given to us. We will continue to work hard on every aspect and come up with more varieties on our menu to serve everyone better. Cheers!

KN
Mr Kenny Ng Verified Purchase
4.0 / 5

The Daily meal tingkat is satisfactory & delivery was on tim

The tingkat package of hock Hoe heng restaurant is value for money. Food is ok & delivery was on time.
Hock Hoe Heng Catering responded22nd Jan 2022 02:17 AM

Hi Mr Kenny Ng! Thank you for the feedback given to us. We will continue to work hard on every aspect and come up with more varieties on our menu to serve everyone better. Cheers!

Ms Kuah
Ms Kuah Verified Purchase
4.0 / 5

Just trying different menu out first.

According to my sister, too many processed food like black pepper smoke duck, fried scallop which is not good for her.
Hock Hoe Heng Catering responded21st Dec 2021 10:57 PM

Hi Ms Kuah! Thank you for the feedback given. Nonetheless, we will constantly try to improve wherever we can to better serve you and our customers in the future! Cheers!

Ms Tebby
Ms Tebby Verified Purchase
4.0 / 5

Overall okay...

So far not bad.....not so salty and oily too...juz portion abit small but soup are enough for us....
Hock Hoe Heng Catering responded5th Jan 2022 07:01 PM

Hi Ms Tebby! Thank you for the review given. We will continue to work on the quality and quantity of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve.

Mr Sam Lim
Mr Sam Lim Verified Purchase
4.0 / 5

Portion is small, bit oily,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Portion is less, bit oily,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Tingkat Dinner 20 Days Meal Tingkat Dinner 20 Days Meal Tingkat Dinner 20 Days Meal Tingkat Dinner 20 Days Meal Tingkat Dinner 20 Days Meal+2 Tingkat Dinner 20 Days Meal
view more 6 photos & videos
Hock Hoe Heng Catering responded29th Jan 2022 01:01 PM

Hi Mr Sam Lim! Thank you for the feedback given. We will look into this issue and will continue to work hard on every aspect and come up with more varieties on our menu to serve everyone better. Cheers!

Ms Chew Huiling Irene
Ms Chew Huiling Irene Verified Purchase
5.0 / 5

Menu is not updated for Jan 2022, thus we did not renew.

Thank you for giving each pax a box of soup. Hope the vegetables are not so tough, even for us working adults find the vegetables too hard to bite sometimes, elderly will be even more difficult. Portion of meat usually is not enough for 3 pax, example 2 pieces per person, we get 6 pieces of siew mai, probably they need to give some to other families. So far when there was delay in delivery, we call the cater and they respond promptly, service is good. Compared to another cater which deliver at 4:30pm, Hock Hoe Heng deliver at around 5:30pm is better.
Tingkat Dinner 20 Days Meal
Hock Hoe Heng Catering responded7th Jan 2024 11:56 AM

Hi Ms Chew Huiling Irene, thank you for the feedback given. We will continue to improve to serve our customers better. Unfortunately, tingkat and bento are no longer available. However, you may also consider our mini buffet or buffet menus for gatherings.

Mr Xuan Yu Lim
Mr Xuan Yu Lim Verified Purchase
5.0 / 5

Great service!

Food was good; kong ba pau and satay were excellent! Service was great; No fuss and was packaged nicely for me to collect.
Hock Hoe Heng Catering responded7th Dec 2021 06:34 PM

Hi Mr Xuan Yu Lim! Appreciate the awesome review. We are pleased to hear that you and your family enjoyed the food served and we promised to do our best to keep up to the standards! Thank You!

Ms Maelene
Ms Maelene Verified Purchase
5.0 / 5

One of the better caterers to try

First time order food is better than other caterer we tried. Long beans can try fry with other ingredients, else too plain n a bit hard. Repeat dishes sooner than expected. Fish too soft. Serving Quantity is good. Good n service n responsive.
Tingkat Dinner 10 Days Meal (First Time Customer only!)
Hock Hoe Heng Catering responded5th Jan 2022 07:03 PM

Hi Ms Maelene! Thank you for the review given. We will continue to work on the quality of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve.

Ms Kuah
Ms Kuah Verified Purchase
4.0 / 5

Will order from Monday to Friday again if got chance.

The food is delivery on time but yet to try the Lotus root pork ribs soup cause I my order is from Tuesday to Friday only.
Hock Hoe Heng Catering responded22nd Jan 2022 02:18 AM

Hi Ms Kuah. Appreciate the review given. We will continue to work harder on every expect of our service and quality of food to better serve all customers. Hope to serve you again. Thank you.

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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A customer just ordered for 65 pax for delivery on 8th Nov, 12:00PM
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