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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.4 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

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475 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Tee Kok Kiong
Mr Tee Kok Kiong Verified Purchase
2.0 / 5

No value for money.

Just my touch heart feedback. Food quality is quite low, and always looks the same.. Some times, 2 fried items plus 1 Vege, and Vege got a kind of smell. Soup seems to be cooked by one who don't really know cooking.
Ms Jesslyn Lim
Ms Jesslyn Lim Verified Purchase
5.0 / 5

Fantastic - Pleasant Surprise for the first try.

This is my first try - All food items are good! My mum loves the soup. Prawns are very fresh! Serving good as well. Nice! Would recommend this !
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Hock Hoe Heng Catering responded3rd Jan 2022 01:31 AM

Hi Ms Jesslyn Lim!

Appreciate the awesome review. We are pleased to hear that you and your family enjoyed the food served and we promised to do our best to keep up to the standards!

Thank You!

Ms Sallina
Ms Sallina Verified Purchase
4.0 / 5

Friend Christmas party

Not a good experience. It is more like a zichar store. Food comes hot. Too chinese style for a Christmas party.
Other Food Items or Photos of Event (Please fill in below)
Hock Hoe Heng Catering responded7th Jan 2024 08:13 PM

Thank you for the review given Ms Sallina! We apologies if the food delivered/served is not up to standard. We will continue to improve to serve our customers better.

Ms Maelene
Ms Maelene Verified Purchase
4.0 / 5

Good service. Good quantity. Food generally good

Good customer service. Generally dishes are good. Sometimes mix of dishes in a meal not balanced. Sometimes toufu dishes repeat too soon.
Box design - a bit difficult to open the cover.
Dinner delivery extremely early. At first 4+pm, then become delivered before 3 pm.
Hock Hoe Heng Catering responded22nd Jan 2022 02:16 AM

Hi Ms Maelene! Thank you for the review given. Nonetheless, we will constantly try to improve wherever we can to better serve you and our customers in the future! Cheers!

Chan
Chan Verified Purchase
5.0 / 5

Read my review

Value for money because $118 for all the food + a very nice Log cake... After foodline and credit card discounts, was only $100++... So one of the most value for money christmas sets... except the portions for the Vegetables/mushrooms dish was too little... Caterer should give Bigger portion of the lo han chai Vegetables
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Hock Hoe Heng Catering responded3rd Jan 2022 01:34 AM

Hi Chan! Thank you for the feedback given. We will continue to work on the quality and quantity of our food to serve our customers better. Much appreciated!

Mr Sylvester Chan
Mr Sylvester Chan Verified Purchase
5.0 / 5

Great food and huge portion!

Portion was huge, easily for 7 pax and more.
Liked it that is it not salty and does not have thristy after taste.

Free log cake is from E'creative and taste is very good.
FREE: Log Cake 500g + 2x 1.5litres Coke Cream Puffs/Eclairs 奶油泡芙/ 巧克力泡芙 Four Treasure Stuffed Lettuce 四宝蔬菜 Smoke Black Pepper Duck Breast 黑胡椒鸭胸 Crispy Potato Samosa 咖喱角+3 Imperial Herbal Chicken (Whole) 药材焖鸡 Yang Chow Fried Rice 扬州炒饭
view more 7 photos & videos
Hock Hoe Heng Catering responded31st Dec 2021 06:18 PM

Hi Mr Sylvester Chan!

Appreciate the awesome review. We are pleased to hear that you and your family enjoyed the food served and we promised to do our best to keep up to the standards!

Thank You!

Beverly
Beverly Verified Purchase
5.0 / 5

Food is delicious and taste better than expected! Thumbs up!

Confirmed and sent reminder via Whatsapp, delivery was a little late but driver was so apologetic and we understand due to peak period so no issue. Food was definitely delicious and better than we expected!
Choose one
Hock Hoe Heng Catering responded28th Dec 2021 06:58 PM

Hi Beverly! Appreciate the awesome review. We are pleased to hear that you and your family enjoyed the food served and we promised to do our best to keep up to the standards! Thank You!

Ms Edna Pow
Ms Edna Pow Verified Purchase
4.0 / 5

Delicious and affordable mini party set for 5-8pax

This meal set is a affordable sumptuous meal for more than 6pax. Food is delicious and not too oily and salty. It was thought of seller to provide free Xmas logcake and drinks for this meal set.
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Hock Hoe Heng Catering responded25th Dec 2021 02:13 PM

Hi Ms Edna Pow! Thank you for the review give. We are pleased that you and your family enjoyed the food served to you. Nonetheless, we will constantly try to improve wherever we can to better serve you and our customers in the future. Cheers!

Ms Ho Suo Lin
Ms Ho Suo Lin Verified Purchase
5.0 / 5

Recommended Tingkat Catering

Food portion is good and delicious. Every friday come with delicious fruits. Recommended tingkat catering.
Tingkat Dinner 20 Days Meal (First time customer only!)
Hock Hoe Heng Catering responded19th Jan 2022 06:49 PM

Hi Ms Ho Suo Lin! Thank you so much for the awesome review. We are pleased to hear that you enjoyed the food delivered to you. We promised to do our best to keep up to the standards! Much appreciated!

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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