Hock Hoe Heng Catering

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Brian Leoh Verified Purchase

Tingkat
Upper Serangoon View
16th Mar 2021
1 pax
Tingkat Dinner 20 Days Meal

9th May 2021

4.0 / 5

Decent Experience - Cannot complain for such a budget price

The food is average and decent. Could further improve and increase the variety and choices every week

Hock Hoe Heng Catering responded14th May 2021 04:34 PM

Hi Mr Brian Leoh. Thank you very much for the feedback and support over the past few months. We will work in hand with the kitchen crew to have more varieties of dishes for you and everyone else in the near future. Your feedback is much appreciated as it will help us to better improve as a F&B establishment to better serve all our customers. Cheers to you!

Mr Brian Leoh Verified Purchase

Tingkat
Upper Serangoon View
10th Mar 2021
2 pax
Tingkat Dinner Meal 3 days period

14th Mar 2021

4.0 / 5

Food Quality is decent and service is good.

The food quality is better than my previous caterer. There are more different varieties of food with no repeat

Hock Hoe Heng Catering responded22nd Mar 2021 05:19 PM

Hi Mr Brian Leoh, thank you for the Good Review and Feedback. We will try our best to constantly improve to better serve all our customers in the future

Ms Serine Ng Verified Purchase

Friends/Family Event
A Admiralty Drive
14th Feb 2021
1 pax
Reunion Dinner Set B @ $298 (Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼))

14th Feb 2021

4.0 / 5

Overpriced CNY set menu.

Food was delivered warm but the standard of the noodles was abysmal. After sales service was ok. Food was delivered in a food warmer. Standard of food should be improved for its value.

Hock Hoe Heng Catering responded2nd Apr 2021 03:49 PM

Hi Ms Serine Ng, thank you for the Feedback! We will work on our quality and quantity of our food and promise not to disappoint you the next time round. Nonetheless, we thank you for the review and feedback as it will help us to learn, improve and get better so as to better serve everyone in the future! Cheers!

Ms Lee Shi Min Verified Purchase

CNY Day 2 (Saturday)
Yishun
13th Feb 2021
1 pax
Reunion Dinner Set A @ $$248 (Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼))

13th Feb 2021

4.0 / 5

Food is edible but can be better.

After order completed on Foodline, caterer contacted me the next day. I requested for a Tax Invoice before I'll PayNow him. He agreed but action was done. Till the very day I called him again to confirm if my order will be sending to be tonight and he guaranteed me on that (CNY Day 2). I paid COD. Abit doubtful at the start but thanks for delivery it. Food is very well packed and all the plates/bowls/dessert bowls/chopsticks/spoon/fork/soup spoon are provided. Overall i am happy.

Other Food Items or Photos of Event (Please fill in below)

Hock Hoe Heng Catering responded2nd Apr 2021 03:50 PM

Hi Ms Lee. Thank you for the Feedback. We promise you to better work on our service and everything else so as to better serve you and all our customers! Thank you!

Ms Eileen Verified Purchase

Chinese New Year Dinner
Sengkang
12th Feb 2021
1 pax
Reunion Dinner Set A @ $$248 (Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼))

2nd Mar 2021

4.0 / 5

Overall experience still good. Delivery is on time.

The delivery is on time. However the food portion is not much. Need to order other foods as well. The one pot dish not bad and the yam paste gingko nuts not so sweet. The noodles has a weird taste though.

Hock Hoe Heng Catering responded22nd Mar 2021 05:20 PM

Hi Ms Eileen. Thank you for the feedback. We will work on the quality of the food and take note of the portion in order to improve so as to better serve all our customers in the future! Thank you!

Ms Linda Lee Verified Purchase

Friends/Family Event
Yishun Street 22
12th Feb 2021
1 pax
CNY Party Set A @ $338.80/set (Prosperity Yu Sheng w Abalones)

12th Feb 2021

3.0 / 5

The food was cold, but taste is good

Did not provide serviette, packet drinks become 2 bottles of 1.5 L of coke. As stated free Red Packets but dont have.
Acceptable the food arrived 20 mins late since it was festive season.

Hock Hoe Heng Catering responded22nd Mar 2021 05:15 PM

Hi Ms Linda Lee, Thank you for the review/feedback! Perhaps you might have misunderstood the FREE drinks as packet drinks but nonetheless, we are very sorry for any inconvenience caused. Hope you are satisfied with the food and we promised you to better improve on our end and serve you better in the future! :)

Ms Liu Weiting Verified Purchase

Friends/Family Event
Bukit Batok East Avenue 4
12th Feb 2021
1 pax
Reunion Dinner Set A @ $$248 (Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼))

23rd Feb 2021

5.0 / 5

Yummy food, punctual delivery.

The food are packed properly, taste is good. Delivery is on time and price is reasonable. Will be good if the portion is slightly bigger, especially for the vegetables. The set for 10 is only sufficient for 7 pax.

Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼) <i>(Blessings and good fortune for the new year)</i>

Hock Hoe Heng Catering responded2nd Apr 2021 03:43 PM

Hi Ms Liu, thank you and we appreciate the feedback you have given. We will take note on the quantity of the food and promise to better serve you and all our customers in the future. Cheers!

Ms Amelia Tan Verified Purchase

Friends/Family Event
Jalan Bukit Merah
11th Feb 2021
1 pax
Reunion Dinner Set A @ $$248 (Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼))

15th Feb 2021

4.0 / 5

Food overall ok but the noodles need to be improved.

One pot soup is good, tasted like herbal chicken. The longevity noodles is not tasty but tasted ok when added the one pot soup. Prawns are fresh and yam paste is yummy as it is not too sweet but the portion is quite little.

Hock Hoe Heng Catering responded2nd Apr 2021 03:46 PM

Hi Ms Amelia. Thank you for the feedback and we appreciate it. We promise to work on the quality as well as quantity of the food so that we will better serve everyone in the future. Cheers! Thank You!

Ms Angelian Tan Verified Purchase

Friends/Family Event
Hougang Street 52
11th Feb 2021
1 pax
Reunion Dinner Set A @ $$248 (Prosperity Yu Sheng (w Abalone) 发财鱼生 (+鲍鱼))

11th Feb 2021

4.0 / 5

Food were great but kind of small in portion

Food looks good but a little too small a portion for 10 pax. But food were good n delivery guy was friendly.

Hock Hoe Heng Catering responded2nd Apr 2021 03:51 PM

Dear Ms Angeline Tan, we note on the quantity of the food and promise to work on it. Nonetheless, we appreciate and thank you for the review and feedback as it will help us to improve and get better so as to better serve all our customers next time. Thank you and Cheers!

HWA CHIEH DAVID KOK Verified Purchase

CNY reunion dinner
Lorong 5 Toa Payoh
6th Feb 2021
15 pax
Mini Buffet 8 courses (min. 15 pax)

7th Feb 2021

5.0 / 5

Value for Money Mini Buffet with Nice Food and good service.

Food is very nice special mention for roast pork and salted egg fish. The portion is huge and value for money.

Hock Hoe Heng Catering responded2nd Apr 2021 03:38 PM

Hi David. Thank you for the awesome review. We will do our best to keep up to the standards if not improve to better serve everyone!

Delivery Feedback

Based on 437 customer responses.

On time or up to 30 min early: 356 (81.5%)

More than 30 min early: 58 (13.3%)

Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown

Exactly on time: 306
Less than 10 min early: 3
10–15 min early: 11
15–30 min early: 36
More than 30 min early: 58
Less than 10 min late: 2
10–15 min late: 6
15–30 min late: 7
More than 30 min late: 8

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Reviews (475)

Decent Experience - Cannot complain for such a budget price

Food Quality is decent and service is good.

Overpriced CNY set menu.

Food is edible but can be better.

Overall experience still good. Delivery is on time.

The food was cold, but taste is good

Yummy food, punctual delivery.

Food overall ok but the noodles need to be improved.

Food were great but kind of small in portion

Value for Money Mini Buffet with Nice Food and good service.

Delivery Feedback

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