Hock Hoe Heng Catering

Hi Ms Xiang Ting Joanne Fong,

As spoken through WhatsApp, we appreciate the feedback given to us for food and value category. We will continue to work on the quality and quantity of our food and come up with more varieties on our menu to serve everyone better.

Besides, please let us know how to improve on our service so as to serve our customers better.

Thank you!

Hi Mr/Mrs Lee!

Thank you very much for your review for the 3 days Tingkat trial.

We will continue to work on the quality of our food and come up with more varieties on our menu. Once again, we appreciate all feedbacks given to help us improve as a relatively new Tingkat Caterer.

Hi Mr Brian Leoh! Thank you for the feedback given to us. We will continue to work harder on every expect of our service and varieties of food to better serve all customers. Cheers!

Hi Mdm Gloria Lim, noted on the feedback given to us. We are quite new in the Tingkat industry and therefore your feedback means alot to us. Our standard delivery timing is between 3pm to 7pm. However, we understand the difficulty/problem that you are facing. We will continue to work on the quality of our food and come up with more varieties on our menu to serve everyone better. Thank you.

Hi Mr Twee Wei Hoon, thank you very much to the feedback! Our food are packed immediately (accept fried items as the container will melt) once cooked to maintain the freshness of it and its also mandatory according to the Food Safety Requirements. As foods needs to be serve within 4 hours of preparation. Microwaveable containers used are also of stated quality according to the rules and regulations given to us as food handlers. Therefore the uneven containers might be due to the stacking of items and not melting as its not expose to any direct sunlight in any given process. Our vegetables comes in fresh daily and reason that it might be not crispy or as fresh is due to it being packed and heated further from the evaporating heat of the food. Nonetheless we will keep a note and review on the quality of our food so as to better serve you and others in the future. We thank you very much for giving us a opportunity to serve you and also your feedback to make us a better caterer for everyone! Cheers!

Hi Cindy, we appreciate thank you for your review and feedback to us! We promise to work on the quality, quantify and also the varieties and standards of our food so we can better serve you in the (near) future. Also, thank you for recommending us to your friends and families, we promise to work on what is lacking to better serve everyone and not to disappoint our customers. Once again your feedback is much appreciate as it is important for us as a caterer to improve and grow. (as we only recently offer tingkat services in 2021)