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Hock Hoe Heng Catering

4.3 / 5 (475 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*81%
Food Quality4.0 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (765)

Reviews (475)

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475 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Rhys Wong
Mr Rhys Wong Verified Purchase
1.0 / 5

Spoilt Yusheng was served

By far, my worst experience catering through Foodline.

Nobody contacted me to confirm the order and we only managed to call and get a respond that the food is arriving 15min before the event started.

The packaging and display needed improvement. The food did not look appealing for the price paid per pax.

The yusheng was terrible!!! I ordered an extra portion and both were missing the sliced abalones. The oil used for the yusheng tasted very bad, which ruined the entire tray of yusheng when mixed. I had so much complaints from the guests during the event.
Prosperity Yu Sheng with Abalone Strips发财鱼生配鲍鱼丝<br> 1 Platter/10pax Choose one
Hock Hoe Heng Catering responded28th Jan 2026 03:07 PM

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, and we understand how important every detail is for an event.

For clarity, the food and setup were delivered on time for your 12:00 pm event, and the Yu Sheng was freshly prepared on the same day at approximately 10:30 am. While the Yu Sheng was delivered, we acknowledge your dissatisfaction regarding the missing abalone slices and taste preference.

Following the event, our team made multiple follow-up phone calls to check in and ensure everything was agreeable and satisfactory. As a gesture of goodwill, we also refunded the full amount for the Yu Sheng, despite the item being delivered and the issue relating only to the missing abalone slices.

We take all feedback seriously and will continue improving our quality checks, presentation, and communication. Thank you for bringing this to our attention.

Yong Jie Tao
Yong Jie Tao Verified Purchase
4.0 / 5

Great value decent taste for 10 pax non-halal catering.

Food came 1 hour before stated event time, which is good. Ordered for 10 pax. ~$210 with delivery. Was looking for a non-halal caterer to deliver for smaller pax event. Guests were quite satisfied with the food overall. Food generally not salted that much and likely not much shortcuts used (MSG/Chicken Powder), which is a good thing for us. Will consider ordering again in the future.

Food wise:
Yang Chow Fried Rice 扬州炒饭 - Decent for me. No wok hei. Not very well seasoned (not salty). Tastes like a home-cooked fried rice. The blander profile is actually a good thing as the other dishes can complement it.
Pan Fried Sambal Prawns 干煎辣虾 - Flavourful. Prawns not the freshest but acceptable.
Teohchew Crispy Prawn Roll 潮州虾枣 - Mini ngoh hiang balls with sweet sauce. I liked this a lot and found myself drizzling the sweet sauce on other things also.
Cereal Fish Fillet 麦片鱼片 - Decent. Not a lot of fish meat (more batter than fish).
Pandan Leaf Chicken 香兰鸡 - Very good. I honestly didn't know what pandan chicken is. About 1 inch cube of chicken thigh/leg with lots of spices/sambal. Tastes like satay. Chicken was very succulent.
Hakka Pork Ribs with Yam 芋头排骨 foodline - Decent. This dish is also not heavily seasoned. Meat is not falling off bone but also not tough.
Ms Joey Chiew
Ms Joey Chiew Verified Purchase
2.0 / 5

Disappointing

The otah doesnt taste like otah at all. It taste like fake meat.
Curry is disappointing too. Overall, the food are not nice.
Don think will re-order from them again.
QC
Mr MICHAEL QUEK Verified Purchase
1.0 / 5

Worst ever buffet

Worst ever buffet. Food was horrible and low standard. Thought of trying different vendor this year but regret greatly. Rice and vermicelli was almost tasteless, asparagus was hard (not fresh), the rest of dish was either too saltish or likewise poor flavoring. All my guest had negative feedback. Not even a single dish to compliment or appreciate.
Choose one Choose one Choose one Choose one
Ms Bethany
Ms Bethany Verified Purchase
5.0 / 5

Average

Ordered quantity of 20 pax for birthday celebration but the food seems very little for 20 pax. Also, some of the food was cold. Generally, the food tastes okay. For the price, I would say it’s around average.

Delivery Feedback

Based on 437 customer responses.

  • On time or up to 30 min early: 356 (81.5%)
  • More than 30 min early: 58 (13.3%)
  • Late: 23 (5.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 306
  • Less than 10 min early: 3
  • 10–15 min early: 11
  • 15–30 min early: 36
  • More than 30 min early: 58
  • Less than 10 min late: 2
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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