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Hong Choo Pte Ltd

4.4 / 5 (1,629 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*84%
Food Quality4.2 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1206)

Reviews (1,629)

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1,629 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

M
Ms Marina Verified Purchase
4.0 / 5

Tasteless Food

We find the food not consistent. Sometimes too saltish and other times tasteless. The worse part is the food is enough only for 2 persons to eat, even the vegetables is so little. We order for 3 persons but not enough to eat . Even the chicken looks like is rationed to only 2 small pieces per person.
Ms Alicia Ong
Ms Alicia Ong Verified Purchase
4.0 / 5

Nice customer service

Service was good. Food quantity ok for 4 PAX. However, as I'm probably the last location for the tingkat delivery, there were once that my food went back.

They end up giving me 1 extra dish the next day to compensate.
Ms Peggy Pang
Ms Peggy Pang Verified Purchase
4.0 / 5

Good!

Awesome customer service. CS team was polite and prompt in follow up. food portion was decent. the only downside is certain items were a little salty and they gave repeated dishes on consecutive days. Other than that they really put in effort in crafting the meals.
SG
Mr Sean Hum Verified Purchase
5.0 / 5

Good service

Great service by staff when calling in to change delivery service dates. Food wise, not too oily nor salty. However, quantity of food has reduced by quite a bit compared to our previous cycles.

Delivery Feedback

Based on 1,481 customer responses.

  • On time or up to 30 min early: 1,247 (84.2%)
  • More than 30 min early: 203 (13.7%)
  • Late: 30 (2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,231
  • Less than 10 min early: 2
  • 10–15 min early: 4
  • 15–30 min early: 10
  • More than 30 min early: 203
  • Less than 10 min late: 4
  • 10–15 min late: 4
  • 15–30 min late: 11
  • More than 30 min late: 11

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