- Birthday
- Ang Mo Kio Avenue 3
- 14th May 2020
- 1 pax
- Lunch Family Deluxe Tingkat - 20 Days
House Of Catering F&B Pte Ltd
Not MUIS certified
FoodLine verified reviews
On-time delivery*82%
Food Quality3.9 / 5
Service & Communication4.0 / 5
Value3.8 / 5
Customer Photos (149)
Reviews (251)
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251 reviewsMost Recent
Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.
- Tingkat
- Boon Lay Drive
- 6th May 2020
- 2 pax
- Dinner Family Deluxe Tingkat - 20 Days
Tingkat for dinner
Cauliflower and celery was quite frequent.. There was one time where the green vege turn sour so we got to throw.. Otherwise still ok....
House Of Catering F&B Pte Ltd responded1st Jul 2020 10:58 AM
Dear Ms Chew Wan lin,
Thank you for choosing House Of Catering. We value all feedback provided as we are always striving to improve to provide the best for our customers. We have issued a stern warning to the kitchen regarding the vegetable issue, we ensure that such things would not occur again. We hope to receive another chance from you as we strive to serve you better.
Best Regards,
House Of Catering
YS
- Tingkat
- Woodlands Ave 1
- 30th Apr 2020
- 1 pax
- Dinner Family Deluxe Tingkat - 20 Days
Worth for money, good taste and not so oily
Food was not oily, i like the way they cook and the taste for the daily soup. Timing of delivery was prompt and the foods packing in good condition.
- Tingkat
- Yishun Ring Road
- 22nd Apr 2020
- 2 pax
- Dinner Family Deluxe Tingkat - 10 Days
Improve food quality
The daily vegetable dish is totally unacceptable .
The soup and meat is still ok after heated up.
Hope the caterer can do better.
The soup and meat is still ok after heated up.
Hope the caterer can do better.
House Of Catering F&B Pte Ltd responded1st Jul 2020 11:01 AM
Dear Ms. Ng Pei Yun,
Our sincerest apologies regarding the dishes. This feedback is of great importance to us as we strive to provide only the best food and service for our customers. We have escalated this issue to the chef and kitchen staff to improve on the quality and consistency of our dishes.
We will strive to serve you better in the future.
Best Regards,
House of Catering F&B
- For Dinner
- Choa Chu Kang Avenue 3
- 21st Apr 2020
- 1 pax
- Dinner Family Deluxe Tingkat - 10 Days
Tingkat dinner due to CCB
The food came quite late (close to 7pm) for my area. On one of the days, the vegetables turn sour. I ordered for the convenience during CCB but in the end I still need to heat up all the food and it doesn't taste as fresh anymore. I will not order anymore.
House Of Catering F&B Pte Ltd responded1st Jul 2020 11:01 AM
Dear Ms. Jasmine Kua,
Our sincerest apologies regarding your unpleasant experience. Our dinner delivery time ranges between 5-7pm.
Quality of food is of great importance to us and we have escalated your concerns and feedback to our chefs and delivery drivers. As we do not add in any MSG or preservatives to our food, there are chances that food might turn bad when there is a huge temperature change. We seek customer’s understanding to call our hotline when it happens so we can take immediate actions.
Our greatest apologies for the inconveniences caused. We will improve based on your feedback and hope to serve you better in the future.
Best Regards,
House of Catering F&B
- Tingkat/ Daily Meals
- Choa Chu Kang Avenue 3
- 21st Apr 2020
- 3 pax
- Dinner Family Deluxe Tingkat - 10 Days
Food quality can be better
Everyday the vegetables dish is not fresh, one of the day it turn sour, this show the food has been put for how long.
The delivery service is good, just the food does not have consistent standard.
The delivery service is good, just the food does not have consistent standard.
House Of Catering F&B Pte Ltd responded1st Jul 2020 11:01 AM
Dear Ms. Perlyn Soh,
Thank you for your valuable feedback.
We value your honest feedback and we apologise for your unpleasant experience. We always strive to provide the best food for our customers and we are deeply sorry for the quality of food you received. We will ensure that this will not happen again as we escalate this matter to the chefs and kitchen staff.
We will strive to continuously improve to serve you better again in the future.
Best Regards,
House of Catering F&B
- Daily dinner
- Bukit Batok
- 20th Apr 2020
- 4 pax
- Dinner Family Deluxe Tingkat - 20 Days
Review for House of Catering
Delivery was reasonable. The food came between 4.30pm - 5pm for me and all we need to do is to heat it up when it's dinner time. For 20 days, the variety and food menu is good. It does give you the home cook feel. Overall, my family and I are satisfied with the experience!
- Due to WFH during CB
- 17th Apr 2020
- 3 pax
- Lunch Family Deluxe Tingkat - 5 Days Trial
Good value if you WFH and dont want to bother with cooking
Vegetables taste so so, not to our tastebud. Soup and meat dishes are ok though. Service staff very blur and disorganised, keep getting my requirements wrong over the phone.
House Of Catering F&B Pte Ltd responded1st Jul 2020 11:02 AM
Dear Ms. Low Shu Lee,
Thank you for your valuable feedback.
Our sincerest apologies for your unpleasant experience you had with our Customer Service Team. We have provided feedback and will ensure that this issue will not be repeated in future as we improve on our services rendered. We will also improve on our dishes to provide the best for our customers.
We will strive to continuously improve in order to serve you better in the future.
Best Regards,
House of Catering F&B
- dinner (5 days a week)
- Punggol Field
- 17th Apr 2020
- 3 pax
- Dinner Family Deluxe Tingkat - 20 Days
Reasonably good Tingkat Dinner.
The food is generally good, in terms of taste, for my family. We appreciate and are thankful that the dishes are not too salty most of the time.
Portion of food is good too.
We did notice a few dishes, over different days, seem to contain a lot of oil but we understand that it is sometimes unavoidable depending on the ingredients used.
We ordered again the second time.
Portion of food is good too.
We did notice a few dishes, over different days, seem to contain a lot of oil but we understand that it is sometimes unavoidable depending on the ingredients used.
We ordered again the second time.
- Circuit Breaker
- Admiralty Link
- 16th Apr 2020
- 3 pax
- Dinner Family Deluxe Tingkat - 5 Days Trial
Love the fact that it’s delivered early
The sesame oil chicken was good and the family love it. Assorted tempura isn’t that good, should use more solid items like sweet potatoes so it doesn’t come too soggy.
and revisit our site to complete the process.
the food was not bad and the eater ate the food okie foodline