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Perlyn Soh's review

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Perlyn Soh - Reviews & Photos

Authentic Review by Perlyn Soh
Average Score: 3.3 /5
Number of Reviews: 3
Number of Photos: 9
Frequently ordered merchant: House Of Catering F&B Pte Ltd
3.0 /5
(Verified Purchase)
Reviewed on 7th May 2020
More:
Food
Service
Value
  • Tingkat
  • Yishun Ring Road
  • 22nd Apr 2020
  • 2 Pax
Improve food quality
Reviewed on 7th May 2020 Verified Purchase
The daily vegetable dish is totally unacceptable .
The soup and meat is still ok after heated up.
Hope the caterer can do better.
Dinner Family Deluxe Tingkat - 10 Days
provided by House Of Catering F&B Pte Ltd
Favourite dish: Soup
First time ordering from merchant: Yes
Will recommend this merchant: No
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:01 AM
Dear Ms. Ng Pei Yun,

Our sincerest apologies regarding the dishes. This feedback is of great importance to us as we strive to provide only the best food and service for our customers. We have escalated this issue to the chef and kitchen staff to ... More improve on the quality and consistency of our dishes.

We will strive to serve you better in the future.

Best Regards,
House of Catering F&B
Show less
4.0 /5
(Verified Purchase)
Reviewed on 6th May 2020
More:
Food
Service
Value
  • Tingkat/ Daily Meals
  • Choa Chu Kang Avenue 3
  • 21st Apr 2020
  • 3 Pax
Food quality can be better
Reviewed on 6th May 2020 Verified Purchase
Everyday the vegetables dish is not fresh, one of the day it turn sour, this show the food has been put for how long.
The delivery service is good, just the food does not have consistent standard.
Dinner Family Deluxe Tingkat - 10 Days
provided by House Of Catering F&B Pte Ltd
Favourite dish: I like their tonic chicken soup
First time ordering from merchant: Yes
Will recommend this merchant: No
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:01 AM
Dear Ms. Perlyn Soh,

Thank you for your valuable feedback.

We value your honest feedback and we apologise for your unpleasant experience. We always strive to provide the best food for our customers and we are deeply sorry for the quality of ... More food you received. We will ensure that this will not happen again as we escalate this matter to the chefs and kitchen staff.

We will strive to continuously improve to serve you better again in the future.

Best Regards,
House of Catering F&B
Show less
3.0 /5
(Verified Purchase)
Reviewed on 30th Apr 2020
More:
Food
Service
Value
  • For Dinner
  • Choa Chu Kang Avenue 3
  • 21st Apr 2020
  • 1 Pax
Tingkat dinner due to CCB
Reviewed on 30th Apr 2020 Verified Purchase
The food came quite late (close to 7pm) for my area. On one of the days, the vegetables turn sour. I ordered for the convenience during CCB but in the end I still need to heat up all the food and it doesn't taste as fresh anymore. I will not order ... More anymore.
Show less
Dinner Family Deluxe Tingkat - 10 Days
provided by House Of Catering F&B Pte Ltd
Favourite dish: Meat
First time ordering from merchant: No
Will recommend this merchant: No
House Of Catering F&B Pte Ltd from House Of Catering F&B Pte Ltd responded to this review
Responded on 1st Jul 2020 11:01 AM
Dear Ms. Jasmine Kua,

Our sincerest apologies regarding your unpleasant experience. Our dinner delivery time ranges between 5-7pm.

Quality of food is of great importance to us and we have escalated your concerns and feedback to our chefs and ... More delivery drivers. As we do not add in any MSG or preservatives to our food, there are chances that food might turn bad when there is a huge temperature change. We seek customer’s understanding to call our hotline when it happens so we can take immediate actions.

Our greatest apologies for the inconveniences caused. We will improve based on your feedback and hope to serve you better in the future.

Best Regards,
House of Catering F&B
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