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House Of Catering F&B Pte Ltd

4.1 / 5 (251 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality3.9 / 5
Service & Communication4.0 / 5
Value3.8 / 5

Customer Photos (149)

Reviews (251)

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221 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Lin Yuna
Ms Lin Yuna Verified Purchase
4.0 / 5

Food is ok.

Food is ok. 4th time ordering. However, the chicken dishes are getting a little boring though. It's always the same braised chicken. Should have more fried chicken or curry chicken.
5.0 / 5

Room for improvement

Customer service was superb. Delivery of the food was very prompt and consistent, around 5pm. Food portion wise average. There are some hits and misses with the soups. Vegetables generally weren’t cooked to our liking. Generally the dishes can still be improved.
Choose one Choose one Choose one Choose one Choose one+6 Choose one Choose one Choose one Choose one Dinner Family Deluxe Tingkat - 10 Days (for 1st time customers)
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Mr francis tan
Mr francis tan Verified Purchase
4.0 / 5

Worst choice ever. Poor quality of food as compared to other

Sorry to be upfront but the food was rather bad or tasteless (not sure if this is due to "healthier" ingredient, i shall leave it to them to explain). During the first days i have chosen the soup option, the carrots were cooked with the skin remain unpeeled. i have feedback the following day and again there is the carrot being cooked unpeeled. i was rather frustrated with such poor quality of food. i would never order from this caterer ever again. On the other hand, the customer service has been quite helpful and efficient, definitely no fault at their end.

Delivery Feedback

Based on 426 customer responses.

  • On time or up to 30 min early: 350 (82.2%)
  • More than 30 min early: 49 (11.5%)
  • Late: 27 (6.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 322
  • Less than 10 min early: 1
  • 10–15 min early: 6
  • 15–30 min early: 21
  • More than 30 min early: 49
  • Less than 10 min late: 1
  • 10–15 min late: 5
  • 15–30 min late: 8
  • More than 30 min late: 13

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A customer just ordered for 30 pax for delivery on 15th Nov, 5:30PM
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