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J
Dear Ms. Josephine Lum,
We would like to express our sincerest apologies for the disappointment caused. We will raise this issue to the kitchen and our team will review the matter to ensure that this will not happen again. We would also be implementing stricter measures to ensure our food is of good standard and portion before delivery.
Thank you for the valuable feedback and we will strive to serve you better.
Best Regards,
House of Catering F&B
Dear Ms. Cindy,
Thank you for your valuable feedback.
We sincerely apologise for your unpleasant experience. We will review the portion sizing and the dishes with the kitchen staff. Additionally, please understand that as we only use 100% Pure Vegetable Oil, Less Salt, Less Cholesterol, No MSG and No Preservatives, all our Tingkat dishes will be more suitable for healthy meal eaters. The layer of oil from the chicken dish is also purely from the meat, there are no additional harmful fats added.
We appreciate your honest review and will act on improving continuously as we strive to provide the best food for our customers.
Best Regards,
House of Catering F&B
E
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