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House Of Catering F&B Pte Ltd

4.1 / 5 (251 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality3.9 / 5
Service & Communication4.0 / 5
Value3.8 / 5

Customer Photos (149)

Reviews (251)

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221 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Ivy
Ms Ivy Verified Purchase
4.0 / 5

Repeat customer

The food never fails my taste of food. Like the soup as it is quite tasty! The rest of the dishes are just perfect for my family consumption.
Mdm Mary Chong
Mdm Mary Chong Verified Purchase
5.0 / 5

4 dishes 2 pax (combined with 3 dish +1 soup 2 pax) for family of four, rather costly but good enough as weekday dinner. Hassel free

Food is generally tasty.
Orderd 2 pax 4 dishes together with 2 pax 3 dish+1 soup for 20days. Basically the dishes were the same except one with soup, the other with a small side such as fish cake/dumpling/fried dumplings/fried spring rolls, etc. Cost per pax for 4 dishes is $5.93 per pax which is rather expensive. After Foodline $30 reward rebate will be $5.18.

One day there was a shortage of a side dish delivered and upon feedback the dish was compensated the next delivery promptly.

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Feedback from the caterer:

Dear Mdm Mary Chong,
Thank you for your valuable feedback, we will review the portion served with our chefs and packers. Our Disposable Containers used are to allow reheating to be convenient for our guest. In addition, they are biodegradable and are environmentally friendly.
Regards,
House of Catering F&B
Dishes: 4 Dishes
Mdm Mary Chong
Mdm Mary Chong Verified Purchase
5.0 / 5

Delicious tinkga dinner which costs about $5.08/pax for 20 days is a bit high price.

Simple dishes, but tasty. This is my extended order for 20 days after 5 days trial. Each dish is packed for 2 pax, so i had ordered 2 sets of 2 pax.

Soup is always good but the quantity is just enough and may not be enough for big guys.

Problem is the disposal containers which are not earth friendly and we tried to wash them for recycling and PE is always difficult to wash for oily food.

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Feedback from the caterer:

Dear Mdm Mary Chong,
We apologize for the inconvenience caused during the delivery of your tingkat service and are glad that you found our form of service recovery effective. We look forward to continuing to serve you.
Regards,
House of Catering F&B
Dishes: 3 Dishes + 1 Soup Meal Container: Microwavable container Number of pax: 2
Mdm Brenda Cheng
Mdm Brenda Cheng Verified Purchase
4.0 / 5

Food not bad

Some dishes abit salty.
Should serve more green leafy vegetables instead of cauliflower & leeks.
Do not like the fried eggs with tomatoes.

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Feedback from the caterer:

Dear Mdm Brenda Cheng,
Thank you for your feedback regarding the dishes that were not up to your expectations. We will review this issue with our chefs as we strive to improve to serve you better.
Regards,
House of Catering F&B
Ms Allyson Liew
Ms Allyson Liew Verified Purchase
4.0 / 5

Just Average

Had a 10 days trial, food is just average with a few occasions that the meat is so hard to chew. Not suitable for my elderly parent who has difficulty with it.

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Feedback from the caterer:

Dear Mr Allyson Liew,
Thank you for your feedback regarding the dishes that were not up to your expectations. We will review this issue with our chefs as we strive to improve to serve you better.
Regards,
House of Catering F&B
Mdm Mary Chong
Mdm Mary Chong Verified Purchase
4.0 / 5

Good tasty dinner served.

Orderd 2 pax Asia Delight 4 dishes menu for 5 days trial.

Tasty, less corn starch, less oil and saltiness just right. The menu was somewhat similar to the Family Delight menu but $10 extra on two of the days with additional dish like Kimchi fried rice and Nasi Lemak.

No fish served, and sambal prawns served on last day which is tasty but the prawns did not seem fresh in that the meat was soft and soggy.

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Feedback from the caterer:

Dear Mdm Mary Chong,
Thank you for your valuable feedback. We have since spoken to our supplier and ensured that the prawns we receive are of the freshest quality. We hope you do continue to support us.
Regards,
House of Catering F&B
Meal Type: Dinner Meal Type: Dinner
Mdm Mary Chong
Mdm Mary Chong Verified Purchase
4.0 / 5

Good tasty meals as family dinner.

Ordered 2 pax dinner , 3 dishes + 1 soup for 5 days trial of family deluxe menu.
The soups were very delicious and the dishes not too starchy, not as oily and saltiness just right. Oil if could be further reduced would be good.
No fish served, and one of the days, sambal prawns were served which was tasty but the prawns were of meat rather soft and soggy, not too fresh.

A bit pricer than others.

At the same time, had ordered another 2 pax dinner, 4 dishes, Asia Delight menu. Refer to the review.

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Feedback from the caterer:

Dear Mdm Mary Chong,
Thank you for your valuable feedback. We have since spoken to our supplier and ensured that the prawns we receive are of the freshest quality. We hope you do continue to support us.
Regards,
House of Catering F&B
Meal Type: Dinner Meal Type: Dinner
Ms Ivy
Ms Ivy Verified Purchase
4.0 / 5

Great!

I am a repeated customer. Had tried quite a number of the tingkat service, this tingkat has a food taste which is like home made food except some times it may be oily. The soup also taste nice too.

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Feedback from the caterer:

Dear Ms Ivy,
Thank you for your valuable feedback. We only use 100% vegetable oil in cooking of our food. We will pass on your feedback to our chefs to ensure that the food provided to our customers is of a healthier option.
Regards,
House of Catering F&B

Delivery Feedback

Based on 426 customer responses.

  • On time or up to 30 min early: 350 (82.2%)
  • More than 30 min early: 49 (11.5%)
  • Late: 27 (6.3%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 322
  • Less than 10 min early: 1
  • 10–15 min early: 6
  • 15–30 min early: 21
  • More than 30 min early: 49
  • Less than 10 min late: 1
  • 10–15 min late: 5
  • 15–30 min late: 8
  • More than 30 min late: 13

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A customer just ordered for 30 pax for delivery on 15th Nov, 5:30PM
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