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Ichiban Bento

4.9 / 5 (62 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*79%
Food Quality4.9 / 5
Service & Communication4.9 / 5
Value4.9 / 5

Customer Photos (68)

Reviews (62)

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62 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ernest Leong
Ernest Leong Verified Purchase
5.0 / 5

Nice bento sets

Both teriyaki and fried chicken bento sets taste nice, the portion is ok too. The pick up at paris ris mall was convenient as well.
Salmon Teriyaki Chicken Karaage Curry
Ernest Leong
Ernest Leong Verified Purchase
  • Bento/ Packed Meal
  • Pasir Ris Mall
  • 1st Apr 2025
  • Full Menu
5.0 / 5

Filling bento set,good service from staffs at Pasir Ris Mall

I ordered the meal and a croquette and requested the egg to be separated and the lovely staffs obliged. So nice of them. The food portion is good, very filling meal. Location of the pick up is at Paris Ris Mall.
Teriyaki Chicken Don (New)
Dr Albert Sim
Dr Albert Sim Verified Purchase
  • Birthday
  • Raffles Boulevard
  • 18th Jan 2025
  • Full Menu
5.0 / 5

Late for an hour with last minute communication!

The food was very good. Biggest disappointment is the lack of communication from foodline and the items were delivered 1 hour later than the scheduled time. It was not a bad feeling to have foodline helpdesk closed during non office hours, whatsapp with no response at the last 15 min. And we were only make known by another number saynig "sorry there be a delay..." in the eleventh hour. Not professional and is not customer orientated at all. Would not order through foodline again for ichi bento .
K
Klarin Verified Purchase
4.0 / 5

Prepare for alternative if ordering from Foodline.

No update of food delivery after 30mins past scheduled time on 31 Dec. Called foodline service nbr but they not working on 31 Dec (not sure why no customer service if they still allow ppl to order online? Anything wrong with the delivery there's no one to help us track and check)
Lucky I was able to source the caterer online and they have been very helpful to help me check which branch of theirs is doing the order and even helped me follow up closely with the drivers. They even took the initiative to help me change to another faster driver when the assigned one informed still need another 45mins to pick up the order and he was already an hr late!
Choose one
Ernest Leong
Ernest Leong Verified Purchase
  • Friends/Family Event
  • Pasir Ris Central
  • 22nd Dec 2024
  • Full Menu
5.0 / 5

Good taste, nice looking bento and easy to pick up.

Both bento and oyako don taste good. I like the bento as it is so nicely presented. The pick up was easy as well and the food was ready for collection. Pick up was from Kuriya at Pasir Ris Mall.
Oyako Don Chicken Steak Teriyaki
Mr BC Tan
Mr BC Tan Verified Purchase
  • Friends/Family Event
  • North Point Drive
  • 18th Dec 2024
  • Full Menu
5.0 / 5

Great food from Ichiban Bento

The food is worth it big portion. Quality is great as always. Just a little bit of a wait though order collection at 6 ordered a week ago but have to wait about half an hour.
Choose one Choose one

Delivery Feedback

Based on 24 customer responses.

  • On time or up to 30 min early: 19 (79.2%)
  • More than 30 min early: 1 (4.2%)
  • Late: 4 (16.7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 15
  • Less than 10 min early: 1
  • 10–15 min early: 3
  • 15–30 min early: 0
  • More than 30 min early: 1
  • Less than 10 min late: 1
  • 10–15 min late: 0
  • 15–30 min late: 1
  • More than 30 min late: 2

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A customer just ordered for 30 pax for delivery on 3rd Nov, 6:30PM
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