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Jai Thai

4.7 / 5 (46 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*91%
Food Quality4.6 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (75)

Reviews (46)

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46 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

JL
Mr Jeffrey Lim Verified Purchase
4.0 / 5

Good Thai Food and great service!

Have used Jai Thai a few times before - always liked their food. The green curry, red ruby and fish cake were very nice as usual. There was more than enough food for everyone. The lime juice was also nice and flavourful - not diluted as some caterers tend to do.

However, the chicken with cashew nuts was a bit disappointing as the chicken was deep fried in batter - not quite what I expected, and there were not that much cashew nuts. Also the salted fish fried rice either did not have enough salt fish, or the salt fish was not salty enough. Tasted like normal rice that was lightly fried.

I liked that they brought a big dustbin and when they cleared the setup, they took away the dustbin along with the rubbish in it.
Other Food Items or Photos of Event (Please fill in below)
Jai Thai responded25th Dec 2024 10:36 AM

Dear Mr. Lim,

Thank you so much for your continued support and for taking the time to share your feedback with us. We’re happy to hear that you enjoyed our green curry, red ruby, and fish cakes, as well as the lime juice. Knowing that these items met your expectations makes us very happy.

We truly appreciate your honesty about the chicken with cashew nuts and the salted fish fried rice. We’ll review this with our kitchen team to see how we can improve on it. For your future orders, please feel free to let us know if you prefer the chicken without batter and a strong punch for the slated fish fried rice. We will be happy to customise it to your preference.

We’re glad to know that the setup and cleanup process, including the dustbin service, made things more convenient for you. Providing a seamless experience for our customers is just as important to us as the food we serve.

Thank you again for your valuable feedbackβ€”it helps us grow and improve. We hope to have the opportunity to serve you again soon and make your experience even better.

Warm regards,
Happy
Jai Thai Catering Team

Ms Audrey Foo
Ms Audrey Foo Verified Purchase
5.0 / 5

Lovely food

The presentation was good and written clearly what is the bento on the cover. can't wait to dig in and try the food.
Pineapple Rice Bento Set Pineapple Rice Bento Set
Jai Thai responded1st Jan 2025 10:26 AM

Thank you so much for your review, even if I’m quite late to respond (still learning the ropes here πŸ˜…)! We’re so glad you appreciated the presentation and the clear labeling on the bento cover. Hope you enjoyed the food and loved the flavors too! Your support means the world to us, and we hope to serve you again soon.

Chooi Kheng
Chooi Kheng Verified Purchase
5.0 / 5

Food is nice and professional delivery/setup personal.

It was raining and they are late about 5-10min. The setup is niely done up. Overall the food is yummy except pandan chicken is abit tough.
Choose one
Jai Thai responded1st Jan 2025 10:28 AM

Thank you so much for your 5-star review back in July! Apologies for the slight delay that dayβ€”we truly appreciate your understanding, especially with the rain. We’re glad you enjoyed the setup and found most of the food yummy! We’ll definitely take note of your feedback about the pandan chicken and work to improve it. Looking forward to serving you again soon!

Ms Soh Yun Zhen
Ms Soh Yun Zhen Verified Purchase
5.0 / 5

Good food and Conveniently arranged for all occasions.

Food all came as per order and timely. Food was good and serving portion was sufficient. Food came packed conveniently, with the sauces packed in it and with cutlery as well! Overall a fuss free experience and guests could enjoy the lunch catering after they are back for the day which saved up a lot of time for all our other matters that we needed to attend to. Favourite was the pandan chicken, it was fragrant and juicy.
Steamed Rice Lemon Leaf Chicken Other Food Items or Photos of Event (Please fill in below) Deep Fried Pandan Chicken Fried Mixed Vegetables with Chinese Mushroom+4 Prawn Spring Roll Deep Fried Fish Fillet with Sweet & Sour Sauce Other Food Items or Photos of Event (Please fill in below)
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Mr Andrew Cheah
Mr Andrew Cheah Verified Purchase
5.0 / 5

Good and nice.

Food is good and setup was on time as per requested.
Enjoyed very much and one thing to improve is the communication before the actual day!
Jai Thai responded1st Jan 2025 10:30 AM

Thank you so much for your 5-star review back in May! We’re happy to hear that you enjoyed the food and that the setup was timely as requested. We truly appreciate your feedback about communication and will work on improving that to ensure an even smoother experience. Hope to have the pleasure of serving you again soon!

J
Ms Jane Verified Purchase
4.0 / 5

Good Quality Thai Mini Catering

This is the second time I ordered from the caterer. My guests were impressed by the quality of the food and asked for details of the caterer. The food were nicely packed and the delivery person is careful with the handling of food.
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Ms Nikki Cheng
Ms Nikki Cheng Verified Purchase
5.0 / 5

Definitely value for money, recommended caterer! Nice food

All of the bento we have ordered were really good, be it the spicy or non-spicy ones. Services was good, delivery was on time and staff were really helpful and nice. Definitely value for money as they have generous food portion. Recommended caterer!!! Try them out
Choose one
Mrs Dorothy Tan
Mrs Dorothy Tan Verified Purchase
5.0 / 5

Worst setup and delivery buffet cater

The service was very bad. The food arrived and setup 40mins late. The food portion was super small. The drinks portion was terribly small also.

The drink looks like it is for 10pax despite the $1.08 top up. The food looks like it is serving 15-20pax only despite me ordering for 40pax.

Food taste not bad but order at your own risk else just cater for more people. If you’re ordering for 40 pax, just top up to 60pax.

Delivery Feedback

Based on 33 customer responses.

  • On time or up to 30 min early: 30 (90.9%)
  • More than 30 min early: 1 (3%)
  • Late: 2 (6.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 28
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 1
  • More than 30 min early: 1
  • Less than 10 min late: 0
  • 10–15 min late: 1
  • 15–30 min late: 0
  • More than 30 min late: 1

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