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Jai Thai

4.7 / 5 (46 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*91%
Food Quality4.6 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (75)

Reviews (46)

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46 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ali
Ali Verified Purchase
5.0 / 5

Good Food But Poor Customer Service & Expensive

Food is Excellent yes it's expensive.

The customer service is poor and send invoice on Weekend to make the payment otherwise will not process the order which suppose to deliver on Monday.

They does not think that HQ are closed on Weekends and unable to make the payment. They should have called in Friday to inform us to make the payment.

Had to disturb finance colleague on their off day to make the Urgent Payment to them.

Very unprofessional
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J
Mr Lee Verified Purchase
5.0 / 5

Highly recommended

Guests were all impressed with the food. Very tasty! There was only one problem… the pandan chicken was not cooked through. It was very pink on the inside… so most had to be thrown away. Caterer should take note to ensure food is well cooked. Esp meat. Other than that, very satisfied with the service and quality of food.
Video
JC
Ms Joreen Chua Verified Purchase
5.0 / 5

An option to consider for something different.

On the whole, the food is good. The prawns are fresh and the Fried Tang Hoon is a favourite dish with the adults and children. The quantity of the food is more than enough for my guests. Though the cost may be slightly pricey but if you are looking for a change in menu from the usual dishes offered by a regular caterer, you may want to consider this as an option.
Jai Thai responded7th Jan 2023 01:16 PM

Sawasdee Kha Khun Joreen:

Thanks for giving us 5 stars in all category which mean a lot to us. We are happy that you and your guests enjoyed our food. Our chefs and team rendered theirs thanks you you Kha.

Knob Khun Kha,

Happy

Ms Cheryl
Ms Cheryl Verified Purchase
4.0 / 5

Lovely buffet at reasonable prices

Setup was prompt and service was excellent. Food was well presented and on point. Lovely buffet and will be ordering again next Jan. Good portions!
Choose one
Jai Thai responded21st Dec 2022 08:54 PM

Thank you so much for your positive feedback. I have render your message to my team and this mean a lot to them. Truly appreciate Kha

Mr Dark Yeo
Mr Dark Yeo Verified Purchase
5.0 / 5

Great service and food quality. Different food experience.

Service was awesome with on time setup and collection.
Food was good generally except some minor comments from the guest.
Highly recommended.
Jai Thai responded7th Jan 2023 01:13 PM

Sawasdee Kha Khun Dark Yeo.

Thank you for your positive review which mean a lot to our chefs and our team. I will keep up with our standard and customers' satisfaction . :) Knob khun Kha. Thank you :)

Happy & Team

Ms Amy Choy
Ms Amy Choy Verified Purchase
4.0 / 5

Good food caterer

This is the first time I am ordering from this caterer. It did not disappoint me. The food is good and the portion is just nice.
ET
Ms Eileen Tan Verified Purchase
5.0 / 5

Delicious food and goof service

Everyone loved the dishes. Just the pandan warp chicken was could have made smaller in size.
Delivery was in time. portion was generous.
Guest was delighted and some have commented to order for their event too.

Delivery Feedback

Based on 33 customer responses.

  • On time or up to 30 min early: 30 (90.9%)
  • More than 30 min early: 1 (3%)
  • Late: 2 (6.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 28
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 1
  • More than 30 min early: 1
  • Less than 10 min late: 0
  • 10–15 min late: 1
  • 15–30 min late: 0
  • More than 30 min late: 1

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A customer just ordered for 50 pax for delivery on 20th Nov, 10:30AM
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