Thank you for taking the time to share your feedback with us. We truly appreciate your comments regarding the food portion and quality, and we are glad to know it has been acceptable overall.
We understand your concern ... Moreabout the recent $100 price increase. Please allow us to explain that this adjustment works out to less than $2.50 per pax per meal. Over the past months, we have experienced significant increases in ingredient costs, packaging materials, transportation, and overall operational expenses. Despite these rising costs, we have tried our best to maintain our food quality, portion sizes, and the complimentary herbal drink served twice a week.
This adjustment was made only after careful consideration to ensure we can continue providing consistent quality and service without compromising standards.
We sincerely value your support and understanding. Please feel free to reach out if you would like to discuss this further โ we are always happy to assist. :) Show less
Thank you for your kind feedback! ๐
Weโre glad you enjoyed the generous portions, especially the fried rice, and that the dishes suited your taste. We looking forward to your order again
I found Jiak Ba dishes delicious, especially their meat dishes. I liked that they provide fish/prawn dishes quite often, compared to other tingkat provider. However, I did not renew with them after the significant price hike in Jan 2026. Such a pity.
Food is tasty. Portion is good. I had a great experience with this meal. The food was not only tasty but also nutritious, making it a satisfying and wholesome option. The portion size was generousโperfect for a family of three without feeling too ... Moreheavy or too little.
Delivery was punctual, which made the whole experience even better. Everything arrived fresh, warm, and right on time.
Overall, a delightful meal that checks all the boxes for flavour, nutrition, and convenience.foodline Show less
Thank you so much for your detailed and kind feedback! ๐
Weโre delighted to hear that you enjoyed the taste, nutrition, and generous portions, and that the meal was just right for your family.
Weโre also glad the delivery was punctual and ... Moreeverything arrived fresh and warm. Your support truly means a lot to us. Thank you Show less
In general, the food is not too bad but could have more variety . At times, there were 2 spicy dishes in a meal. Would be good if they can give more non spicy dishes. Can consider giving it a try if you have not ordered from this caterer before.
Thank you for sharing your honest feedback with us. We appreciate your comments on the variety and spiciness of the dishes, and weโll take this into consideration when planning our menus.
Thank you as well for giving us a try, and we hope to ... Morehave the opportunity to serve you better in the future ๐ Show less
Thank you for your honest feedback and recommendation ๐
Weโre glad you found the food good overall, and we appreciate your understanding regarding the spill. Happy to hear our service recovery met your expectations. Thank you for your support ... More๐ Show less
Thank you so much for your kind feedback! ๐
Weโre glad you enjoyed the food and that it reminded you of home-cooked dishes. Really appreciate your support ๐
Thank you for your kind feedback! ๐
Weโre glad youโre happy with the portion and variety, and that you enjoy the free herbal tea. Really appreciate your support
Thanks so much for ordering with us again! ๐
So happy to hear your mum loved the food and that delivery was on time. Really appreciate your support ๐