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Jiak Ba

4.8 / 5 (189 reviews) 4.9 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*90%
Food Quality4.8 / 5
Service & Communication4.9 / 5
Value4.8 / 5

Customer Photos (94)

Reviews (189)

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189 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

MC
MC Verified Purchase
5.0 / 5

Variety better than most while not being the most expensive.

Variety better than most while not being the most expensive. comes with bonus drinks too. renewed for 20 more days
Jiak Ba responded27th Nov 2025 11:14 AM

Thanks so much for the awesome review! Glad you’re enjoying the variety and happy you liked the bonus drinks too! Really appreciate you renewing for another 20 days, Thank you

SP
Soh Pei Pei Verified Purchase
5.0 / 5

Love the delivery in tingkat containers!

What I like about Jiak Ba tingkat is that they are able to deliver in tingkat containers. For me, it gives me a peace of mind knowing that the hot food does not touch plastics and that I don't need to feel bad about using and throwing plastics container on a daily basis.
Jiak Ba responded15th Dec 2025 04:01 PM

Thank you so much for sharing this with us! We’re happy to hear that our tingkat containers give you peace of mind and help reduce plastic use. Your support and thoughtful feedback truly mean a lot to our team. We look forward to serving you again!

Ms Lisa
Ms Lisa Verified Purchase
4.0 / 5

Can EAT...

First time trying Jiak Ba - not bad at all! The serving portion is generous, unlike other caterers. And the soup is really tasty - not the quick-boil type or typical vermicelli with fishball.
Single Meal 10 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes) Single Meal 10 Days Tingkat (3 Dishes 1 Soup OR 4 Dishes)
Jiak Ba responded8th Dec 2025 03:52 PM

Hi dear, thank you so much for your lovely feedback! 😊
We’re really happy to hear that you enjoyed our generous portions and especially the soup ,Your support means a lot to us, and we hope to continue serving you well. 🙏🏻

Dr Susie
Dr Susie Verified Purchase
5.0 / 5

Repeat order! Great variety of dishes, always tasty !

Repeat order! Great variety of dishes, always fresh and tasty. Highly recommend this one for your meals. Can improve on the delivery timings.
Jiak Ba responded29th Nov 2025 10:10 AM

Thank you for your continued support and for sharing your feedback! We’re delighted to hear you enjoy the variety and taste of our dishes. We appreciate your note on delivery timings and will continue working to improve. Your recommendation means a lot to us!

YEW POH MENG
YEW POH MENG Verified Purchase
5.0 / 5

Great to have free herbal tea every Tue and Fri.............

Foods overall are above satisfactory. But more variety is much appreciated. Thank you very much!!!!!
Jiak Ba responded23rd Nov 2025 06:09 PM

Thank you for your review! We’re glad to hear the food is above satisfactory. We appreciate your feedback on adding more variety and will keep working to improve. Thank you very much for your support!

Ms Angeli Chia
Ms Angeli Chia Verified Purchase
3.0 / 5

Cheap Ingredients

This is my 2nd time ordering from this vendor. The food is tasty and less oil. Their food portion for 1 pax is enough for 2 persons but I hope they can improve on their ingredients because most of the dishes are from cheap ingredients.
Jiak Ba responded3rd Nov 2025 06:27 PM

Thank you for your continued support and honest feedback! We’re glad you enjoy our tasty and less oily food. We appreciate your suggestion about improving our ingredients and will definitely look into it to serve you better next time.

5.0 / 5

Good platform for caterer on catering

Completed three cycles of 10 days Tingkat Dinner and one 20 days cycle with this same caterer. Decided to renew for the 20 days cycle (5th times). Overall the food was good. The food portion are reasonable. One adverse comment is that the Fish dish is always the same type of Fish. Need to consider different types. Wish to taste other type. On the whole, Good quality of economical food. The food is delivered daily consistently on time.
Jiak Ba responded27th Nov 2025 11:15 AM

Thanks so much for sticking with us through so many cycles ,we really appreciate your support! Glad to hear you enjoyed the food overall and found the portions and delivery timing consistent. Thanks as well for the honest feedback about the fish dish. We hear you, and we’ll definitely look into adding more variety so you can enjoy different types of fish.
Thanks again for renewing the 20-day cycle ,it means a lot to us

Mr Eden
Mr Eden Verified Purchase
5.0 / 5

Repeat Order

This was a repeat order, and I am genuinely impressed! The vegetable quality and taste have improved significantly. Everything tasted incredibly fresh, vibrant, and perfectly seasoned—a noticeable difference that makes this meal truly satisfying. It's clear that the effort is paying off. Please keep this fantastic consistency up! I'll definitely be ordering again.
Jiak Ba responded13th Nov 2025 02:07 PM

Thank you so much for your kind review! We’re really glad you enjoyed your meal and noticed the improvement. Your support means a lot, and we look forward to serving you again soon!

Dr Susie
Dr Susie Verified Purchase
5.0 / 5

New to this caterer and loved the variety and food options.

New to this caterer and loved the variety and food options. Will definitely reorder. Hope the delivery will come a little earlier, because they come almost 1pm, but its OK we can still accept it, still within the delivery time.
Jiak Ba responded23rd Oct 2025 05:04 PM

Thank you so much for giving us a try! We're thrilled to hear you loved the variety and food options. We appreciate your feedback on the delivery timing and will do our best to deliver. Looking forward to serving you again soon!

Delivery Feedback

Based on 199 customer responses.

  • On time or up to 30 min early: 180 (90.5%)
  • More than 30 min early: 14 (7%)
  • Late: 5 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 177
  • Less than 10 min early: 1
  • 10–15 min early: 0
  • 15–30 min early: 2
  • More than 30 min early: 14
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 1
  • More than 30 min late: 2

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A customer just ordered for 30 pax for delivery on 8th Nov, 5:00PM
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