Thank you for your feedback! 😊
We’re glad to hear you enjoyed the healthier taste of our food. We appreciate your comment on the portion size and will take it into consideration as we continue to improve. Thank you for your support 🙏
Thank you for your kind feedback! 😊
We’re glad to hear the generous portions, non-salty dishes, and varied menu suit your family, especially with a busy schedule. Appreciate your support 🙏
Food quality is good, delivery is prompt. But the recent price jump of about 30% is a bit sore. Other than the price jump I have been a returning customer of about 6 months. Still thinking about whether to renew after current subscription.
Thank you for your continued support over the past 6 months and for sharing your honest feedback 😊
We’re glad to hear you’re satisfied with the food quality and delivery. We understand your concerns regarding the recent price adjustment, ... Morewhich was due to rising ingredient and operational costs.
We truly appreciate your loyalty and hope to have the opportunity to continue serving you. Thank you again for your trust and support Show less
Thank you for taking the time to share your feedback with us. We truly appreciate your comments regarding the food portion and quality, and we are glad to know it has been acceptable overall.
We understand your concern ... Moreabout the recent $100 price increase. Please allow us to explain that this adjustment works out to less than $2.50 per pax per meal. Over the past months, we have experienced significant increases in ingredient costs, packaging materials, transportation, and overall operational expenses. Despite these rising costs, we have tried our best to maintain our food quality, portion sizes, and the complimentary herbal drink served twice a week.
This adjustment was made only after careful consideration to ensure we can continue providing consistent quality and service without compromising standards.
We sincerely value your support and understanding. Please feel free to reach out if you would like to discuss this further — we are always happy to assist. :) Show less
Thank you for your kind feedback! 😊
We’re glad you enjoyed the generous portions, especially the fried rice, and that the dishes suited your taste. We looking forward to your order again
I found Jiak Ba dishes delicious, especially their meat dishes. I liked that they provide fish/prawn dishes quite often, compared to other tingkat provider. However, I did not renew with them after the significant price hike in Jan 2026. Such a pity.
Food is tasty. Portion is good. I had a great experience with this meal. The food was not only tasty but also nutritious, making it a satisfying and wholesome option. The portion size was generous—perfect for a family of three without feeling too ... Moreheavy or too little.
Delivery was punctual, which made the whole experience even better. Everything arrived fresh, warm, and right on time.
Overall, a delightful meal that checks all the boxes for flavour, nutrition, and convenience.foodline Show less
Thank you so much for your detailed and kind feedback! 😊
We’re delighted to hear that you enjoyed the taste, nutrition, and generous portions, and that the meal was just right for your family.
We’re also glad the delivery was punctual and ... Moreeverything arrived fresh and warm. Your support truly means a lot to us. Thank you Show less
In general, the food is not too bad but could have more variety . At times, there were 2 spicy dishes in a meal. Would be good if they can give more non spicy dishes. Can consider giving it a try if you have not ordered from this caterer before.
Thank you for sharing your honest feedback with us. We appreciate your comments on the variety and spiciness of the dishes, and we’ll take this into consideration when planning our menus.
Thank you as well for giving us a try, and we hope to ... Morehave the opportunity to serve you better in the future 🙏 Show less
1. Pork slices with fermented red bean curb and garlic chives - very good
2. Stir-fried seabass fillet with three peppers - good
3. Steamed salmon with ginger & spring onion - very good
4. Fried salmon with mayonnaise – good, but one piece was ... Moreover-fried and too hard
5. Braise pork belly with peanuts - most pieces were too fatty
6. Coffee pork ribs - very hard in texture
7. Radish cake with Chinese sausage - a bit too oily
8. Sweet and sour stir-fried chikuwa – not a fan, as it’s processed food and less healthy.
Overall, some dishes are really tasty, but there’s room for improvement in consistency and healthier options Show less
Favourite dish: steamed salmon with ginger & spring onion
First time ordering from merchant: No
Will recommend this merchant: Yes
KAREN from Jiak Ba responded to this review
Responded on 27th Feb 2026 09:47 AM
Thank you for taking the time to share such detailed feedback with us 😊
We’re glad to hear that you enjoyed several of the dishes, especially the pork slices, steamed salmon, and seabass. At the same time, we truly appreciate your honest ... Morecomments regarding texture, oiliness, and healthier options. We will share this with our kitchen team to improve consistency and menu planning.
Thank you again for your support and valuable feedback Show less
Thank you for your honest feedback and recommendation 😊
We’re glad you found the food good overall, and we appreciate your understanding regarding the spill. Happy to hear our service recovery met your expectations. Thank you for your support ... More🙏 Show less
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