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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

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Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

5.0 / 5

Good package overall for home tingkat meals.

Tried both packages (4 dishes or 3 dishes + 1 soup) and found the 4 dishes package more suited for family of 3. It's a bit salty at times but food options are still value for money. Meat choices are often boney, but pleasantly happy with the option for fish with no bones.
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MT
Mdm Teo Verified Purchase
4.0 / 5

No MSG Tingkat Lunch for Two

Repeated order. First time order is in January 2023 and found food are quite good. Thus reorder this year in April. Found standard dropped. The way the food menu is prepared different from last year. Food portion also lesser than last year. A bit disappointed. Think could be different chef. However, customer service is still good.
Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes) Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes) Traditional Tingkat Series - Lunch/Dinner Tingkat (20 Days, 3 Dishes + 1 Soup OR 4 Dishes)
5.0 / 5

Recommended for good food, generous portion and varied menu.

Food was ordered for my mother who doesnt live with me. The delivered portion is generous and the food taste generally good. The weekly menu is always emailed at the beginning so I know what kind of food she will be eating that.week and the kind of nutrients she will be getting. Staff is helpful and polite when contacted on the phone. Seamless to order and re-order
1.0 / 5

Terrible, think twice before you order.

The steam fish is still raw, and this is super terrible that the fins was there. Asked no for bitterguard, the food still come with bitterguard, the customer service mentioned, it is not guaranteed with any food cooked together with bitterguard, mentioned no cabbage in remarks, customer service said, sorry the remarks will not entertained.
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Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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