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KIM KITCHENZ

4.3 / 5 (518 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*82%
Food Quality4.2 / 5
Service & Communication4.3 / 5
Value4.2 / 5

Customer Photos (269)

Reviews (518)

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518 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

MT
Mdm Teo Verified Purchase
4.0 / 5

Food is good but sometimes certain food is too salty

Sometimes certain food are quite salty. It will be more healthy if their chef is using low sodium salt. Food portion is generous. Delivery timing is very good for my area as I prefer early delivery. Overall I enjoy the meal at this moment.
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Mr Fu Sing
Mr Fu Sing Verified Purchase
4.0 / 5

Good value caterer but have some driver issue recently

Have renewed my catering with the caterer for a few times but recently due to driver issue, my delivery has been a lot later than usual (past 1pm) although technically still within their SLA.
KIM KITCHENZ responded7th Feb 2023 11:58 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

5.0 / 5

Repeat customer

Cooking style has changed a little from previously, however still acceptable, will try renewing for another month.
KIM KITCHENZ responded7th Feb 2023 11:57 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Ms Carolyn Leow
Ms Carolyn Leow Verified Purchase
4.0 / 5

The food normally arrived in morning 10.30am.

The food is very good for Traditional Balanced Tingkat. In comparison, the quality of food is good. The price is reasonable considering the quality of food I get. I will certainly continue to order from Kim Kitchenz.
KIM KITCHENZ responded7th Feb 2023 11:58 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Mui Lan
Mui Lan Verified Purchase
4.0 / 5

Satisfied customer. Will order again.

Good Service. Food can be salty at times. Liked that the dishes were packed in twos for 4pax. Limited variety for fish dishes.
KIM KITCHENZ responded7th Feb 2023 11:57 AM

Thank you so much for this review. We really appreciate you being a customer and we will carry on to do our best. We are so grateful for your review. Any enquiry you may whatapp 87175252

Delivery Feedback

Based on 518 customer responses.

  • On time or up to 30 min early: 427 (82.4%)
  • More than 30 min early: 62 (12%)
  • Late: 29 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 415
  • Less than 10 min early: 2
  • 10–15 min early: 2
  • 15–30 min early: 8
  • More than 30 min early: 62
  • Less than 10 min late: 1
  • 10–15 min late: 1
  • 15–30 min late: 7
  • More than 30 min late: 20

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A customer just ordered for 25 pax for delivery on 8th Nov, 6:00PM
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