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Lagun Sari

4.5 / 5 (62 reviews) 4.8 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*84%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (88)

Reviews (62)

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59 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Amelia Ong
Mrs Amelia Ong Verified Purchase
5.0 / 5

Excellent meals, fantastic customer service!

Much better experience with this renewal! Menu included some soups and seafood now which was a pleasant surprise and dishes were mostly not salty albeit spicy. Love that it was always at least one fish dish, one meat dish and a vegetable dish. A pity that it is usually white rice now unlike the prior months where there was a mix of different kinds of rice. The white rice could be cooked a little softer too.. :)

Customer service is great with the kitchen being able to accommodate my dietary restrictions. I remember how apologetic Neshah was when she had to inform me on a Sunday that they could not fulfil the coming Monday's tingkat due to technical issues within the kitchen that was beyond their control. I appreciate the early notice as it gave me time to source for alternatives. Will renew again and hope that it will be just as good!
Mdm Rosie Mohd
Mdm Rosie Mohd Verified Purchase
5.0 / 5

Value for money & Highly Recommended!

The food were delivered on time and warm. The portions were generous and we had so much leftovers that we had to pack them for our guests to bring home. I would recommend this caterer to anyone who would like to have the wide choice of spread including the desserts. We especially like the Olive Fried Rice, the Honeydew Sago, Dim Sum and Fried Popiah. Everything was delicious. Kudos to Lagun Sari! Keep up the good work! Will order again when we have another event!
Olive Fried Rice Spring Roll
Ms Amy Choy
Ms Amy Choy Verified Purchase
4.0 / 5

Average caterer

This is the first time I am ordering from this caterer. The rendang chicken is nice only. The rest of the food including the olive rice is so so only.
Mrs Amelia Ong
Mrs Amelia Ong Verified Purchase
5.0 / 5

Saltier mains this time round but great customer service!

Customer service is great as they allowed me to adjust my plans at short notice.
However, I noticed that the meat and fish dishes were noticeably saltier this time round compared to our previous tingkat trial. Although I had informed them, it was a hit and miss with the dishes which is a pity as the food is good. :(
Mrs Amelia Ong
Mrs Amelia Ong Verified Purchase
5.0 / 5

Impressive spread and restaurant quality food!

Extremely impressed by the spread, quality and the excellent customer service in our 5 days trial. We were in contact with Neshah who listened and kindly accommodated our requests, leaving us with happy faces and satisfied bellies.

Food was initially salty and I am grateful that they listened to our feedback and reduced the salt for subsequent days. Meats were flavorful and tender and I appreciated that the chicken and fish were all boneless. The various staples throughout the week were a delight. Vegetables and sides portions could be improved but nonetheless, really happy and will be renewing our order with them.

Delivery Feedback

Based on 56 customer responses.

  • On time or up to 30 min early: 47 (83.9%)
  • More than 30 min early: 7 (12.5%)
  • Late: 2 (3.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 43
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 3
  • More than 30 min early: 7
  • Less than 10 min late: 0
  • 10–15 min late: 1
  • 15–30 min late: 0
  • More than 30 min late: 1

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A customer just ordered for 25 pax for delivery on 27th Nov, 11:00AM
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