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Le Xin Catering Group Pte Ltd

4.1 / 5 (1,237 reviews) 2.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality3.8 / 5
Service & Communication4.0 / 5
Value3.9 / 5

Customer Photos (1294)

Reviews (1,237)

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1,237 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Joyce Long
Ms Joyce Long Verified Purchase
4.0 / 5

Healthy menu but pork slices were very tough.

I must say their food variety is really good, they did not really repeat their dishes throughout the 20 days. Food was ok, not oily or salty. However, their pork dishes, sliced pork is really horrible, tasteless and tough. They delivered wrongly once when I opted out Mondays but they extended my order 1 day. One of the days, food arrived in tupperware instead of tingkat but happened once only. Dinner was delivered at 3pm or 3plus. I will usually put in fridge and heat up before dinner. But I guess its ok since I'm home I can fridge immediately when its delivered instead of going rounds in the van.
Family Deluxe Dinner Tingkat - 20 Days Family Deluxe Dinner Tingkat - 20 Days Family Deluxe Dinner Tingkat - 20 Days Family Deluxe Dinner Tingkat - 20 Days Family Deluxe Dinner Tingkat - 20 Days+7 Family Deluxe Dinner Tingkat - 20 Days Family Deluxe Dinner Tingkat - 20 Days Family Deluxe Dinner Tingkat - 20 Days Family Deluxe Dinner Tingkat - 20 Days Family Deluxe Dinner Tingkat - 20 Days Family Deluxe Dinner Tingkat - 20 Days
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WH
Ms Huihui Verified Purchase
1.0 / 5

Standard is way beyond expectations - unbelievably terrible

We went ahead to try the 20 days tingkat, thinking it I’ll be reliable as it’s in partnership with Lao Huo Tang... but we were totally disappointed.
Food is very oily and salty.
Delivery timing is very irregular. There was once, the delivery was so late (after 6:30pm), we had to call the caterer and when the delivery guy came, we tried to talk to him but he just dump the food n ran away.
Soup was sour twice in a row. It was so sour that we could smell it, and my mum thought it’s some salted vegetable soup. Thankfully no food poisoning as we decided to throw the food away after tasting it a little. Twice I called the caterer, offering to even deliver the food for them to try, but they just say they will investigate and check their own food in the kitchen. It’s totally useless.
Asian delight noodles was so salty, we couldn’t believe the food are less oil and less salt.
The soup mostly has thick layer of oil floating on it, there was once, it was filled with just chicken skin.
Customer service is terrible too.
I have already paid but food did not deliver as ordered on the first day.
Customer service constantly says will contact me and follow up, but neither call or email have been received. To-date, I’m still waiting for the so call email & follow up call.
Anyway in the end, we have to go for an early termination.
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Ms Ashley Tan
Ms Ashley Tan Verified Purchase
4.0 / 5

No more meal headaches, affordable, appreciate the variety

Appreciate that Le Xin Catering arranged the menu is such a way that chicken and pork as mains are scheduled on alternate days. Food is similar to mixed-vegetable rice from outside eateries but with delivery, it is definitely more convenient. Thank you Le Xin for the delicious complimentary muffin dessert. Appreciate the on-time delivery.
Family Deluxe Lunch Tingkat - 20 Days

Delivery Feedback

Based on 892 customer responses.

  • On time or up to 30 min early: 671 (75.2%)
  • More than 30 min early: 169 (18.9%)
  • Late: 52 (5.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 622
  • Less than 10 min early: 3
  • 10–15 min early: 13
  • 15–30 min early: 33
  • More than 30 min early: 169
  • Less than 10 min late: 5
  • 10–15 min late: 6
  • 15–30 min late: 10
  • More than 30 min late: 31

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A customer just ordered for 30 pax for delivery on 15th Nov, 11:30AM
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