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Le Xin Catering Group Pte Ltd

4.1 / 5 (1,237 reviews) 2.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality3.8 / 5
Service & Communication4.0 / 5
Value3.9 / 5

Customer Photos (1294)

Reviews (1,237)

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1,237 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Lim Li Ting
Ms Lim Li Ting Verified Purchase
4.0 / 5

A nice and simple dinner catering...

The service of Lexin Catering is good. The delivery of the tingkat come on a very standard timing around 5+pm, except a few times later than 6pm. The food that comes is a little cold, but still acceptable. The taste of the food are not bad, except dishes like french bean, cabbage or long bean are not fully cooked.
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Ms Jessie Soo
Ms Jessie Soo Verified Purchase
3.0 / 5

Unforgettable tingkat dinner trial ;p

Requested for no sotong but got sotong balls on one of the days.On the first day heat up and had my dinner at 7pm but the vegetables already turned sour so had to throw them away.And on the last day it was so late until I had to call them when I still did not received my dinner after 6.30pm and was told that the kitchen had some delays on that day.so dinner came at 7+pm with sauces leaking(last pic above) and dripping all over the floor as i carry in from the gate to the kitchen..Overall not a very pleasant experience with this caterer.
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K
Kevin Verified Purchase
4.0 / 5

Value for money & good customer service.

My second time ordering from this caterer.
Food is okay but inconsistent (some days have better quality food than others).
Customer service is very helpful and responsive.
It is also flexible in a sense that you can stop the delivery for any particular day, with a 1 day notice (only for the 20-day plan).
Satisfied with the time of delivery, it is consistent.
Value for money considering the price.
Ms Claire
Ms Claire Verified Purchase
3.0 / 5

Not recommend.

Charge $5 for container, but container came with sealed. Charge expensive but dont even have proper lid? Or cannot even re-use? And food is so salty and low quality. Pay more for Asian delight not worth it.
Asian Delight Dinner Tingkat - 5 Days Trial
Le Xin Catering Group Pte Ltd responded23rd Sep 2020 11:55 AM

Greetings Ms. Claire,

Thank you for your valuable feedback.

Please note that the Bio-degradable Microwavable Container is sealed instead of closing with a lid as the method of sealing prevents spillage from happening during the food delivery process.

We are truly sorry for the disappointment caused. Please write to us via email about your honest feedback and our CSO team will be able to assist you from there.

Thank you and we will strive to serve you better in future.

Delivery Feedback

Based on 892 customer responses.

  • On time or up to 30 min early: 671 (75.2%)
  • More than 30 min early: 169 (18.9%)
  • Late: 52 (5.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 622
  • Less than 10 min early: 3
  • 10–15 min early: 13
  • 15–30 min early: 33
  • More than 30 min early: 169
  • Less than 10 min late: 5
  • 10–15 min late: 6
  • 15–30 min late: 10
  • More than 30 min late: 31

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A customer just ordered for 20 pax for delivery on 11th Nov, 6:30PM
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