Le Xin Catering Group Pte Ltd

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Juliet Tay Verified Purchase

Tingkat lunch
Ang Mo Kio Street 44
24th Apr 2020
1 pax
Family Deluxe Lunch Tingkat - 20 Days

10th Jun 2020

4.0 / 5

Recommended for tasty dishes

The food is generally good. Amount of vegetables is definitely good. The seasonal vegetables can be pretty repetitive - got twice a week for cauliflower. It will be great if the meat dish portion for wings/drumlets is more. 2 small pieces of chicken per person is not enough when the other 2 dishes are not meat dishes. It's usually a meat dish, egg/beancurd, vegetable and soup.

Le Xin Catering Group Pte Ltd responded1st Jul 2020 11:48 AM

Dear Ms Juilet Tay,

Thank you for choosing Le Xin Catering again. We take all our feedback seriously and we appreciate your concerns raised. As our chefs make do with the best seasonal vegetable available, we seek your understanding in this matter. However, we will ensure that we review the menu as well to ensure that we provide the best food variety for our customers.
We will also review the portion sizing with our chefs and kitchen staff to provide better catering experience for all our customers.

As we continue to improve on our food and services provided, we would love to have your support again in the future.

Best Regards,
Le Xin Catering Group

Mr Anthony Verified Purchase

Tingkat/ Daily Meals
Lorong 4 Toa Payoh
23rd Apr 2020
3 pax
Family Deluxe Lunch Tingkat - 10 Days

12th May 2020

4.0 / 5

Food ok but abit more salty

The food in general is ok with different variety but more towards the salty side. Portion is slightly lesser than the rest of the caterer i've ordered previously.

Le Xin Catering Group Pte Ltd responded1st Jul 2020 11:53 AM

Dear Mr. Anthony,

Thank you for your valuable feedback.

As we aim to provide only the best for our customers, we greatly appreciate your feedback for improvement. We have provided feedback to the kitchen accordingly.

We will strive to continuously improve and we look forward to serve you better in future.

Best Regards,
Le Xin Catering Group

Mrs Chew Verified Purchase

Tingkat 10days
A Choa Chu Kang Crescent
22nd Apr 2020
3 pax
Family Deluxe Dinner Tingkat - 10 Days

21st May 2020

4.0 / 5

A decent Tingkat food provider

Usually food delivered to door step at 330pm.
Fried items won't be crispy anymore when we consume the food in the evening..
Taste of food was ok, some items are too oily..
Overall satisfaction with the service and food quality.
Thank you

Ms LEOW LI PENG Verified Purchase

Tingkat
D Yishun Street 51
22nd Apr 2020
2 pax
Family Deluxe Dinner Tingkat - 20 Days

28th May 2020

4.0 / 5

Overall is good if you're a soup person

The first 2 day 1 of the dishes turn sour feedback to customer service and settled. Portion wise good for 2 adult 1 kid. Soups were good except salted veggie soup, too salty. Fried eggs came charred. Other than that the dishes quite good that suit our taste bud just that don't know why they veggie and gravy always gluey like.

Mdm Liw Eng Hua Verified Purchase

House
A Anchorvale Drive
21st Apr 2020
3 pax
Family Deluxe Dinner Tingkat - 5 Days Trial

28th Apr 2020

4.0 / 5

Tingkat order

Food sent too early, for dinner they reached 3:30 pm.
Portion are good enough for 3 adults.
Chicken taste really bad, never defrost properly.

Le Xin Catering Group Pte Ltd responded1st Jul 2020 11:54 AM

Dear Mdm. Liw Eng Hua,

Thank you for your valuable feedback. Please note that our Dinner Tingkat delivery ranges from 3pm to 7pm.

We would like to express our sincerest apologies regarding the disappointing chicken dish you mentioned in your feedback. We have escalated this issue to the kitchen and immediate actions have been taken by our chefs to continuously improve in order to provide the best food to our customers.

We strive to serve you better in the future again, thank you for your support towards us.

Best Regards,
Le Xin Catering Group

Mr Yeo Eng Thiam Verified Purchase

Tingkat for dinner
Hougang Avenue 10
21st Apr 2020
2 pax
Family Deluxe Dinner Tingkat - 20 Days

27th May 2020

4.0 / 5

Decent food. Can improve on packaging to avoid spillage.

Food is pretty decent. Sometimes will have spillage, despite the fact that they recently added some surcharge for the containers.

Mr Ooi Tzong Tzer Verified Purchase

Tingkat/ Daily Meals
Sembawang Drive
20th Apr 2020
2 pax
Family Deluxe Dinner Tingkat - 20 Days

22nd May 2020

4.0 / 5

Hearty cooking and Awesome services

Generous portion and delicious dishes. We ordered 2 pax and its just nice for 2 adult and 1 kid to share.

Ms Faith Lim Verified Purchase

Dinner
Ang Mo Kio
17th Apr 2020
2 pax
Family Deluxe Dinner Tingkat - 5 Days Trial

18th May 2020

5.0 / 5

Good soup

The soup is really good. It's the Lao Huo Tang standard. Food is also tasty without the hint of MSG. I like the consistent delivery timing as well. The only downside was the order processing time was a little longer, perhaps due to the high demand recently. Hence the delay in the start date. Nevertheless, it is still value-for-money for the portion and the good food that gives the thumbs up.

Family Deluxe Dinner Tingkat - 5 Days Trial

Mr Poh Verified Purchase

Family Dinner
17th Apr 2020
4 pax
Family Deluxe Dinner Tingkat - 20 Days

20th May 2020

4.0 / 5

Good value for money. Very home cook food.

The food is pretty okay except for a few dishes like eggplant which is too oily. Food quantity wise is okay for 4 paxs. There is a few days within a week served with cabbage which might be abit bored.

Mr LIM DE YANG Verified Purchase

lunch
Woodlands
16th Apr 2020
2 pax
Family Deluxe Lunch Tingkat - 20 Days

19th May 2020

5.0 / 5

On Point Soup for Tingkat

The food as usual, is on point, especially the soup, which felt absolutely like home-cooked long double boiled type.

Delivery Feedback

Based on 892 customer responses.

On time or up to 30 min early: 671 (75.2%)

More than 30 min early: 169 (18.9%)

Late: 52 (5.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown

Exactly on time: 622
Less than 10 min early: 3
10–15 min early: 13
15–30 min early: 33
More than 30 min early: 169
Less than 10 min late: 5
10–15 min late: 6
15–30 min late: 10
More than 30 min late: 31

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Reviews (1,237)

Recommended for tasty dishes

Food ok but abit more salty

A decent Tingkat food provider

Overall is good if you're a soup person

Tingkat order

Decent food. Can improve on packaging to avoid spillage.

Hearty cooking and Awesome services

Good soup

Good value for money. Very home cook food.

On Point Soup for Tingkat

Delivery Feedback

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