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Le Xin Catering Group Pte Ltd

4.1 / 5 (1,237 reviews) 2.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality3.8 / 5
Service & Communication4.0 / 5
Value3.9 / 5

Customer Photos (1294)

Reviews (1,237)

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1,237 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

T
Ms Teoh Verified Purchase
3.0 / 5

Limited fish.Soup nice but oily.Acceptable tinkat only.

Quite a few mistakes in the 20 days package but customer service were polite and apologise profusely. Maybe because huge increase of orders due to circuit breaker.
Choose one
Le Xin Catering Group Pte Ltd responded1st Jul 2020 11:53 AM

Dear Ms. Teoh,

Thank you for your valuable feedback and kind understanding.

We sincerely apologise for any inconvenience caused by our mistakes. We will provide feedback to our staff to ensure better quality services.

We will strive to continuously improve and serve you better in future.

Best Regards,
Le Xin Catering Group

Delivery Feedback

Based on 892 customer responses.

  • On time or up to 30 min early: 671 (75.2%)
  • More than 30 min early: 169 (18.9%)
  • Late: 52 (5.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 622
  • Less than 10 min early: 3
  • 10–15 min early: 13
  • 15–30 min early: 33
  • More than 30 min early: 169
  • Less than 10 min late: 5
  • 10–15 min late: 6
  • 15–30 min late: 10
  • More than 30 min late: 31

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A customer just ordered for 12 pax for delivery on 25th Dec, 6:00PM
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