Le Xin Catering Group Pte Ltd

Very disappointed for this time order . The salty and pepper fish got a funny smell , my family’s and friend didn’t touch the fish at all , the broccoli colour already turn yellow . The taste not like last time I order . I hope they will improve it . Thanks

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Feedback from the caterer:

Dear Ms Wendy Soo,
Please accept our sincerest apologies for the food that was not up to your standards. We have since feedbacked the issue of fish and broccoli to the supplier to ensure only the freshest quality ingredients are delivered to us. We look forward to serving you again soon.
Regards,
Le Xin Catering Group

Delivery was prompt ,on time
Cutlery n others were well provided
However, food was cold upon delivered

On the whole I was pleased with the service and delivery man (that's why he deserved a token ang pow from us).
Some of the food like 5 fortune lotus leaf wrapped rice had very little ingredients e.g. sliced mushrooms and sausages
and the asparagus with scallops had very little tiny sliced scallops.
As the food arrived at 1.30 pm and most of us were hungry we tucked in and inadvertently forgot to capture the dishes in photo.
My only displeasure was that the delivery charge was indicated on Foodline website as $35 and upon placing the order I was informed then that it had been revised to $48.

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Feedback from the caterer:

Dear Ms Tan,
Please be assured we have taken your feedback on the food portion and reviewed it with our chefs. The delivery charge was a miscommunication between Foodline and Le Xin which since has been rectified. Apologies for the inconvenience caused.
Regards,
Le Xin Catering Group

General food is decent and value for money. Staff service is good. Utensils and disposal are provided. Waiting for reply from caterer for my feedback of one of our dishes.

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Feedback from the caterer:

Dear Mr Jimmy,
Thank you for your kind words. We have since reached out to you to regarding your feedback on one of our dishes. We hope to serve you again soon.
Regards,
Le Xin Catering Group

The vegetable is almost uncooked!

The portion of the whole buffet is very small, we ordered for 15 pax with a Bountiful Deluxe Pen Cai but that not even enough for ten people, we need to order KFC chickens and two sets of McDonald meals and other things to eat, we have about 18 people.

This could be the worst catering we had so far, sorry to say that!

Battered dory fish was uncooked
roast chicken with garlic super salty
lotus leaf rice hard and dry

Overall disappointing

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Feedback from the caterer:

Dear Mr Rick Chew,
Please accept our sincerest apologies for the food that was not to your liking. We have since reviewed this issue with our chef to ensure it does not happen again. We look forward to being your preferred catering partner again.
Regards,
Le Xin Catering Group

Good value and nice menu for CNY. However the kailan is not fresh . The rest of the dishes are good.

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Feedback from the caterer:

Dear Miss Alicia Zhang,
Thank you for your valuable feedback. We have spoken to our supplier regarding the quality of Kailan to ensure that it does not happen again. We look forward to serving you again soon.
Regards,
Le Xin Catering Group

Delivery came just in time for our reunion dinner.Some food came luke warm and need to preheat at microwave. Taste of food is decent and acceptable.

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Feedback from the caterer:

Dear Mr David,
Our Mini Buffet food is delivered in microwavable containers such that they may be reheated. Only Full Buffet menus come with warmers and wax to maintain the temperature of the food. We sincerely hope to serve you again soon.
Regards,
Le Xin Catering Group

Pretty decent service and food is nice. Nothing much to be picky about also. But i feel the food quality and taste can be better.

Delivery was abit late , but i can understand as it is festival season.

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Feedback from the caterer:

Dear Mr Javier Tay,
Thank you for your valuable feedback and understanding. We will take your comments into consideration as we strive to serve you better.
Regards,
Le Xin Catering Group

Good quantity of food and soup is often a large bowl. I usually cannot finish all the food.

However all the meat dishes and meat in soup are dry and hard, vegetables are cooked without salt and slightly raw. I hated all their herbal soup and bak kut teh as they taste the same with an overwhelming tang-gui smell. My request for no beancurd is not adhered to and food is delivered very early between 3.30-3.45 pm but I am only home around 7 pm.