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Le Xin Catering Group Pte Ltd

4.1 / 5 (1,237 reviews) 2.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality3.8 / 5
Service & Communication4.0 / 5
Value3.9 / 5

Customer Photos (1294)

Reviews (1,237)

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1,111 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Karen Lee
Ms Karen Lee Verified Purchase
5.0 / 5

Very good

The food is very nice and the portion is slightly more than expected. Very good and will definitely recommend or order again
Ms Adelene Ang
Ms Adelene Ang Verified Purchase
4.0 / 5

Looks good but did not taste as good...

The price was alright, food was generally edible and alright in taste, would think that the thai style chicken and the deep fried scallops were the only two dishes we have no comments about.
Hope caterer would take my honest feedback constructively on the following areas to improve on:
1) customer service - this is my first time using le xin’s services, the female staff who confirmed my order via phone was alright but could have been friendlier when I was asking about customizing some dishes, she was not curt but the choice of words “u can only choose this or that” could have been replaced with a better tone and choice of words. The male staff who sent me the invoice -
I replied him with further questions : “will utensils be provided?” - he did not bother replying my email. When i called him on his direct line, he didnt sound friendly either and when i ask the same question, he replied me curtly “everything is provided”. Excuse me, what is “everything”?
2) for food items -
A) Satay pork was too oily & some guests feedback that it is quite spicy
B) Xin zhou Bee hoon - i asked for it to be vegetarian, i saw some crabmeat in it, i hope the crabmeat is vegetarian cos’ i cannot tell. Nonetheless i appreciate the customisation of certain dishes to ve vegetarian as i hve guests who are vegetarian. The feedback was that the beehoon was too wet
C) Curry vegetables- would suggest to add some potatoes? Guests feedback that its plain & not savoury enough
D) Braised beancurd - if felt more like braised tau kwa?? Is this even beancurd? Why not use egg toufu?
E) Sweet sour fish - as commented in the dish we disliked most - raw & not cooked well!
Braised Beancurd Sin Chow Bee Hoon Satay Sliced Pork Sweet & Sour Sliced Fish+8 Deep Fried Scallop Thai Chicken Cutlet
view more 12 photos & videos

Delivery Feedback

Based on 892 customer responses.

  • On time or up to 30 min early: 671 (75.2%)
  • More than 30 min early: 169 (18.9%)
  • Late: 52 (5.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 622
  • Less than 10 min early: 3
  • 10–15 min early: 13
  • 15–30 min early: 33
  • More than 30 min early: 169
  • Less than 10 min late: 5
  • 10–15 min late: 6
  • 15–30 min late: 10
  • More than 30 min late: 31

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A customer just ordered for 20 pax for delivery on 11th Nov, 6:30PM
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