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Makan Mate

4.4 / 5 (551 reviews) 4.8 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*85%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (551)

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551 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Amy Choy
Ms Amy Choy Verified Purchase
4.0 / 5

Good value Indian Menu

The food arrive on time. The meat portion is small for 45 pax. The food is nice except the fish which is the fried sambal fish fillet.
Ms Tricia Tan
Ms Tricia Tan Verified Purchase
5.0 / 5

Value for money healthier menu!

A value for money healthier choice menu. We were surprised by the huge portion of salad, which was great as it was meant to be a healthier meal. It would be even better if there could be some variety to the drinks instead of merely ice water -e.g. less sweet homemade barley.

Just one side note: I quite liked the Baked Fish Fillet with Herbs & Garlic Sauce, but one of my colleagues shared feedback that part of the fish he took was not completely cooked (he could not easily tear apart the flesh). Thankfully no similar feedback from the guests.
Chef’s Salad with Homemade Dressing Baked Fish Fillet with Herbs & Garlic Sauce Deluxe Tropical Fruit Platter
PL
Ms Pat Lee Verified Purchase
5.0 / 5

A company that is attentive to its customers' needs.

I had ordered the healthier choice bento boxes for a school event for the first day, but the meat portions were small and dry, and the vegetables were undercooked. We were all very disappointed.I gave immediate feedback to Makan Mate and they offered me a buffet tray set up of the same dishes but with more gravy and acceded to my request of converting the brown rice to white(I added on an extra dish of chicken curry). The amounts for the following day were more than substantial and the students were very pleased with the quality of the food.
I am truly impressed by their attentiveness to my feedback and quick response even though the next buffet was less than 24 hrs away. Vigitte and Abigail were extremely accommodating and helpful. They left me with a very good impression of the company. I had prepared mentally to write off the company after the first day's fiasco, but the total turnaround on the 2nd day convinced me that this was a company that took service recovery seriously.
Delivery was also very punctual on all 3 days.
I shall certainly order from Makan Mate again because they have proven themselves to be reliable and sincere.
(I would advise a buffet meal rather than bento boxes as the food portions are more moist and quantities also slightly more).
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Delivery Feedback

Based on 255 customer responses.

  • On time or up to 30 min early: 216 (84.7%)
  • More than 30 min early: 17 (6.7%)
  • Late: 22 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 184
  • Less than 10 min early: 5
  • 10–15 min early: 16
  • 15–30 min early: 11
  • More than 30 min early: 17
  • Less than 10 min late: 0
  • 10–15 min late: 10
  • 15–30 min late: 6
  • More than 30 min late: 6

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