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Rilassi Catering

4.5 / 5 (935 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (2069)

Reviews (935)

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28 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Celine Chua
Ms Celine Chua Verified Purchase
3.0 / 5

Rilassi Catering Review

We ordered for 20pax portion. Ikan Bilis Fried Rice 40pax portion, the rest of the dishes gave 12-13pax portion. This is the 2nd time we ordered from this caterer and are slightly disappointed with the food taste of the food that we have ordered.
Ikan Bilis Fried Rice Veg bento Mixed Fruit Cocktail Mini Chocolate Eclair Chicken Ngoh Hiang+5 Rainbow Mango Tofu Grilled Fish with Pumpkin Cream Sauce Nonya Chap Chye Curry Chicken with Potato
view more 9 photos & videos
LM
Ms Lim Ming Lee Verified Purchase
1.0 / 5

Rilassi chicken is excellent. Chicken was tender and tasty

Food arrived punctually and was good. Unfortunately no garbage paper bag was provided, instead 3 table cloth were provided instead. Requested from delivery man but was advised that garbage bag is not provided for Mini Party buffet. This came as a surprise as it was provided for all my past years CNY mini party orders with Foodline
Rilassi Chicken
Mr James
Mr James Verified Purchase
3.0 / 5

Paid $17 per pax for 95 pax.Water and plates is insufficient

Food was average in general.

They only provided me with 1 cambro of 18Litres worth of fruit punch for my 95 Pax orders. This works out to 189Ml of beverage per pax for a 4 hour buffet duration. To put into context. Is like 1 x Yakult bottle worth of water per pax.

The plates provided is also not enough. They expect people to reuse the plate throughout the 4 hours session.
ML
Mr Melvin Loo Verified Purchase
3.0 / 5

Average caterer

First time trying this caterer, coz it is strongly recommended with good comment. The food are generally ok, but the variety is not as wide as other caterer with the similar price range. Surprise that my ordered time is 540pm, the worker came to setup everything an hour earlier. The reason given was the food need to be warmed up by the warmer for at least 20 min to enjoy a warm food as it may turn cold during the delivery.
Fortune Egg Tofu with Minced Chicken Nonya Chap Chye Steamed Fish with Chai Poh Japanese Smoke Chicken with BBQ Sauce
Mr Xu Yong
Mr Xu Yong Verified Purchase
3.0 / 5

Worst experience in my life

It's a disaster! I would rate 0 for the food if have option. It totally ruined my daughter's first birthday!
1. The fried rice is half cooked, very terrible. My 12-year old cousin can cook better than this!
2. The mix veg (broccoli) is not fresh and we didn't know until 2nd day- we put in fridge one night and deteriorate already.
3. Delivery was later than what I ordered, and not calling/sms update for the status until we call.
4. I'm wondering why this caterer can get such a high raking, and I won't use this one anymore.

Delivery Feedback

Based on 807 customer responses.

  • On time or up to 30 min early: 716 (88.7%)
  • More than 30 min early: 41 (5.1%)
  • Late: 50 (6.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 566
  • Less than 10 min early: 8
  • 10–15 min early: 51
  • 15–30 min early: 91
  • More than 30 min early: 41
  • Less than 10 min late: 3
  • 10–15 min late: 21
  • 15–30 min late: 13
  • More than 30 min late: 13

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A customer just ordered for 40 pax for delivery on 7th Nov, 12:00PM
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