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Rilassi Catering

4.5 / 5 (935 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (2069)

Reviews (935)

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935 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

YK
Mr Khian Leong Yeo Verified Purchase
4.0 / 5

Good lunch event

Food was delicious and serving was more than enough for 40 pax. However, is time to upgrade the serving utensil and containers and whole presentation will be perfect.
KY
Ms Kai Yun Verified Purchase
4.0 / 5

Great service and food

The food was delicious and we loved that there were a variety of dishes that we could choose from. It came on time as per what we had arranged. In addition, due to the location of our event (on 2nd level of shophouse), typical catering may not apply for us and we wanted an easier/convenient way of catering (no metal catering tables). I liked how both Foodline and Rilassi catering had contacted us to make alternative arrangement to cater to our needs. Our staff and guests had certainly enjoyed it throughout the evening.

Thank you again for your outstanding service, we will definitely recommend your catering services! (:
TT
Tammy Tan Verified Purchase
4.0 / 5

Interesting dishes and room for improvement.

The service was good enough and came promptly to have my food set up in time!
Tom yum fried rice was not flavourful enough and many couldn’t tell it had Tom yum flavour.
Rendang chicken, oatmeal fish and prawns were the stars but prawns were a bit too little. The fish and prawns were the first to go!
I personally liked the chap chye as it was cooked with tiny shrimps similar to Sakura shrimps to give it some flavour! However there was quite a lot of veg left though.
The rainbow tofu was a bit too sweet and the tofu was hard, not very enjoyable. It was more like sweet and sour tofu when I expected it to be more refreshing.
The overall quantity was alright but maybe not for the prawns if it was compared to the other dishes.
Overall the guest found the food ok. Probably 6.5-7/10.
Assorted Pastries Chicken Ngoh Hiang Nonya Chap Chye Rainbow Mango Tofu Sauteed Asian Har Lok Prawn+4 Fragrant Oat Cereal Fish Fillet Peranakan Laksa Fried Rice Rendang Chicken
view more 8 photos & videos
AL
Ms Liew Shirley Arina Verified Purchase
4.0 / 5

Late service, did not call to say will be late, missing food

Driver was 45 mins late! everyone was waiting. the cereal fish tasted like cardboard. then they forgotten about the eclair which was part of the menu! They managed to send them over with additiional kueh to compensate. OVerall, this is the worst catering experience I ever had!.Its so embarrasing to tell the guests food not ready when they are all here. they did not even bother to inform they will be late. will never order from them again!

Delivery Feedback

Based on 807 customer responses.

  • On time or up to 30 min early: 716 (88.7%)
  • More than 30 min early: 41 (5.1%)
  • Late: 50 (6.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 566
  • Less than 10 min early: 8
  • 10–15 min early: 51
  • 15–30 min early: 91
  • More than 30 min early: 41
  • Less than 10 min late: 3
  • 10–15 min late: 21
  • 15–30 min late: 13
  • More than 30 min late: 13

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