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Rilassi Catering

4.5 / 5 (935 reviews) 4.8 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*89%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (2069)

Reviews (935)

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907 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

S
Sharon Verified Purchase
5.0 / 5

Superb an reliable

Delivery was on time. My guests and I like all the food items especially the soya chicken, pumpkin rice, beef rendang and apple crumble. The lady processing the order is very responsible to tell me that they made a mistake and prepare another pastry instead. I was happy to change but they did their best and gave me the apple crumble I ordered in the end. All items were delicious and fresh.
Beef Rendang Steamed Shanghai Dumpling with Vinegar Dip Pumpkin Pilaf Rice Rilassi Soya Chicken Grilled Fish with Asia Spices+2 Crabmeat Omelette
view more 6 photos & videos
Mdm Jaslyn
Mdm Jaslyn Verified Purchase
4.0 / 5

Value for money, Good service, Very friendly delivery person

The delivery came earlier than expected time but it's okay because the weather was bad and was going to rain. The delivery person is very helpful, friendly and polite. The food are nice except for the Vegetarian Cantonese fried noodle, the alkaline taste is very strong and the noodle don't have much ingredients (can be improve and substitute with other noodles). The portion of the food is large.
Overall rating - GOOD.
Ayam Masak Merah Baby Kailan with Straw Mushroom Claypot Tofu Olive Fried Rice
Ms Amy Choy
Ms Amy Choy Verified Purchase
4.0 / 5

Satisfaction caterer

The food from this caterer is overall to satisfaction. The honey mustard chicken is good and I especially like the foo Yong egg which was fried just nice.
Ms Perry Fong
Ms Perry Fong Verified Purchase
4.0 / 5

Value for money

The food was good especially the curry chicken and oat cereal fish. Worth for the money and would definitely order again
Chicken Ngoh Hiang Curry Chicken with Potato
JC
Ms Joreen Chua Verified Purchase
5.0 / 5

Decent food and prompt customer service.

All guests have their preferred dishes. The taste of the food is just nice, not too salty and not too sweet for the dessert. On the whole the food is good. The quantity given is more than enough for 16 pax. Nana was quick in replying to my queries and attending to my last minute request. I have enjoyed liaising with her.
Ms Sandy soh
Ms Sandy soh Verified Purchase
4.0 / 5

Can be better, chicken too bony and didn't deshell prawns.

The food came on time but I asked for 12pm start but the card said cooked/ready timing from 10am to 2pm. The broccoli was very cold and felt not so fresh maybe because it was cooked too early. The Curry chicken tasted good but it had alot of bones, would be better if they use bigger chicken or chicken parts without bones. Cheng tng was very sweet and nice. The fried rice and the rest were fine. Mango tofu is spicy.

I requested for the prawns to be deshelled and confirmed through email but they still came with shells. Disappointing because most of people would not want to eat the prawns due to the trouble to deshell. The ngoh hiang was OK but no sauce, not sure if the sauce was Chilli sauce as the chilli sauce was put too far away.

Considerable amount of food leftover so the portioning is fine. The customer service could pay more attention and food handling can be better to provide a better experience.
Fragrant Oat Cereal Fish Fillet Cold Cheng Tng Yang Chow Fried Rice Sauteed Asian Har Lok Prawn Chicken Ngoh Hiang+5 Rainbow Mango Tofu Curry Chicken with Potato Stir Fried Broccoli with Mushrooms Choose one
view more 9 photos & videos

Delivery Feedback

Based on 807 customer responses.

  • On time or up to 30 min early: 716 (88.7%)
  • More than 30 min early: 41 (5.1%)
  • Late: 50 (6.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 566
  • Less than 10 min early: 8
  • 10–15 min early: 51
  • 15–30 min early: 91
  • More than 30 min early: 41
  • Less than 10 min late: 3
  • 10–15 min late: 21
  • 15–30 min late: 13
  • More than 30 min late: 13

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