Rilassi Catering
Not MUIS certified
FoodLine verified reviews
On-time delivery*89%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5
Customer Photos (2069)
Reviews (935)
Write a ReviewSwipe left for more quick filters
935 reviewsMost Recent
Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.
Professional lunch for company event
Bento set for workshop seminar for professional technical people.
Feedbacks was positive
Feedbacks was positive
Satisfield
The dessert was very nice & refreshing,not too sweet
Space to improve
Good coordination from caterer.
Space to improve on customer service.
Space to improve on customer service.
Unique & great dishes.Service could be improved!
I ordered from Rilassi Oriental Catering for a birthday. Food itself was generally good but had problems with the service of the caterers.
These were the items we had picked:
Briyani rice, Maggi goreng, Aloo gobi, Ayam masak merah, Salted egg fish, Tahu goreng, Seafood Wanton, Grass Jelly with Sea Coconut & Lime cordial.
Briyani rice: Was too hard & insufficiently cooked, flavour wise it was fine. If it was a tad softer would have been more appetising.
Maggi goreng: This was great! Noodles were QQ & not mushy at all. It was well flavoured & had a good crunch from the vegetables.
Aloo gobhi: Had a more liquid consistency than what I had in mind. It was light yellow & was served in big chunks. Could fare better in terms of flavour.
Ayam masak merah: The gravy itself was good & it was enjoyed by our guests. My only gripe was that the chicken was slightly gamey.
Salted egg fish: This was the highlight of the buffet. The sauce was thick & rich and coated the substantial fried fish pieces evenly. This was a crowd favourite with many returning for more! Even after a few hours the fish did not turn soggy & the salted egg flavour was prominent. Must try!
Tahu goreng: tofu was soft & the gravy was spot on- very authentic! Ideal for a National Day menu & for a tea time snack.
Seafood wanton- crispy but filling could be improved in terms of flavour! Went well with sweet thai chilli sauce.
At the event, during collection time the caterer pointed out that there was a burn mark on the skirting. I was not aware of this & others at the event mentioned that the skirting was not fully covering the table, meaning a chunk of it was stuck to the wall. Misunderstandings aside, I felt that the caterer could have been more polite. I understand that it is written in the invoice that burnt/damaged skirting is chargeable. The others at the event wanted to make sure it was in the invoice & asked the caterer to bring the invoice. He did, but he was rude in the way he asked for the money. He could have said ‘ hi sir/madam, our invoice states that damage or burnt skirting is chargeable. As you can visibly see, the skirting is burnt. As such I would appreciate your kind understanding in making payment.’ In the catering business I am sure you will meet angry & frustrated clients but talking back to them is not helping either of us. Hope this is a learning lesson. To add on, everytime I called Rilassi the person who picks up is not aware of a few things. Fortunately, they are able to clarify enquiries via email better & responded fast.
These were the items we had picked:
Briyani rice, Maggi goreng, Aloo gobi, Ayam masak merah, Salted egg fish, Tahu goreng, Seafood Wanton, Grass Jelly with Sea Coconut & Lime cordial.
Briyani rice: Was too hard & insufficiently cooked, flavour wise it was fine. If it was a tad softer would have been more appetising.
Maggi goreng: This was great! Noodles were QQ & not mushy at all. It was well flavoured & had a good crunch from the vegetables.
Aloo gobhi: Had a more liquid consistency than what I had in mind. It was light yellow & was served in big chunks. Could fare better in terms of flavour.
Ayam masak merah: The gravy itself was good & it was enjoyed by our guests. My only gripe was that the chicken was slightly gamey.
Salted egg fish: This was the highlight of the buffet. The sauce was thick & rich and coated the substantial fried fish pieces evenly. This was a crowd favourite with many returning for more! Even after a few hours the fish did not turn soggy & the salted egg flavour was prominent. Must try!
Tahu goreng: tofu was soft & the gravy was spot on- very authentic! Ideal for a National Day menu & for a tea time snack.
Seafood wanton- crispy but filling could be improved in terms of flavour! Went well with sweet thai chilli sauce.
At the event, during collection time the caterer pointed out that there was a burn mark on the skirting. I was not aware of this & others at the event mentioned that the skirting was not fully covering the table, meaning a chunk of it was stuck to the wall. Misunderstandings aside, I felt that the caterer could have been more polite. I understand that it is written in the invoice that burnt/damaged skirting is chargeable. The others at the event wanted to make sure it was in the invoice & asked the caterer to bring the invoice. He did, but he was rude in the way he asked for the money. He could have said ‘ hi sir/madam, our invoice states that damage or burnt skirting is chargeable. As you can visibly see, the skirting is burnt. As such I would appreciate your kind understanding in making payment.’ In the catering business I am sure you will meet angry & frustrated clients but talking back to them is not helping either of us. Hope this is a learning lesson. To add on, everytime I called Rilassi the person who picks up is not aware of a few things. Fortunately, they are able to clarify enquiries via email better & responded fast.
Good portion, food quality mini buffet
The crab omelette and the lemon lime fish fillet is good. Good portion for 25 person. Will order again
Value for money
The Vietnam Spring Roll - I was expecting authentic Vietnamese Rice rolls, but it was ordinary popiah served
Great experience
This is my first experience with Foodline. The customer service is very helpful and overall ordering and arrangement of the buffet is pleasant. I will definitely recommend to all my contacts and continue to support.


























Would recommend this caterer and use them again for my next event!