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Robert Catering Services

4.3 / 5 (1,359 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*75%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (1359)

Reviews (1,359)

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1,359 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Alvin Lim
Alvin Lim Verified Purchase
5.0 / 5

Great tingkat!

My family and I are repeat customers of Robert Catering Services' dinner tingkat. We really like their food!
Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
1.0 / 5

Repeated wrong order delivered - Time to move on

On one occasion, the dinner was delivered for 1 pax, which was vastly inadequate for a 3 pax order. Called for resend but caterer was unable to fulfill. This was really ridiculous as I ordered this dinner for my convenient, but this caterer provides inconvenience for my family. The issue was again the driver mixed up the order. Last contract I faced with wrong order being delivered twice and recommended for them to label the order properly so that the driver will not be confused. Asked the boss to call me but they only offer one day extension and a dish replacement for the compensation on this repeated mistake made by the driver. Enough of this saga...period.
Ms Joey Chiew
Ms Joey Chiew Verified Purchase
5.0 / 5

Nice and huge portion of food

The food portion is big huge. We have more pax than the number of pax of food ordered. I super love their curry chicken! Very nice!
All the food are loved by both adult and children.
Will order from them again.
Mr Lee Yun Zong
Mr Lee Yun Zong Verified Purchase
5.0 / 5

Repeated order

Food above average, soup is one of the best. delivery is early, everything went well throughout. shall continue for more weeks
Ms Joycelyn Chong
Ms Joycelyn Chong Verified Purchase
5.0 / 5

Outing lunch box

Managed to request caterer to deliver it to Fort Canning as our outing is at that location. Came early and food was warm. Vegetable different for some probably coz ran out.
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Delivery Feedback

Based on 1,320 customer responses.

  • On time or up to 30 min early: 995 (75.4%)
  • More than 30 min early: 225 (17%)
  • Late: 100 (7.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 913
  • Less than 10 min early: 5
  • 10–15 min early: 30
  • 15–30 min early: 47
  • More than 30 min early: 225
  • Less than 10 min late: 4
  • 10–15 min late: 15
  • 15–30 min late: 32
  • More than 30 min late: 49

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A customer just ordered for 45 pax for delivery on 31st Oct, 11:30AM
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